Our promise

You could book every element of your vacation yourself - from flights and accommodation to transfers - but when you let us do everything for you, our status as a fully bonded tour operator means we automatically take responsibility for your whole vacation, offering you 100% financial security.

This means that in the unlikely event of a hotel or airline we've booked for you going out of business, we'll offer you the equivalent or better so that your vacation can proceed accordingly. When the Icelandic volcanic ash cloud filled the skies in spring 2010, we worked day and night to get our guests home as quickly as possible, and make new arrangements for those waiting to depart. When snow hit the UK the same year, compromising many airports, we made sure all our guests still got to the Alps for their ski vacations.

"Whilst the answers to your questionnaire will hopefully illustrate our satisfaction with our recent WONDERFUL vacation, they cannot reflect the way we feel about the unparalleled level of help and support we were given - you were fantastic. You were tested in a crisis and emerged with flying colors. We want to extend a sincere thank you for getting two very grateful people home – safe and sound."

- A Scott Dunn guest arriving home after the ash cloud crisis

The difference is clear: when you book with us, we take our responsibility for your whole vacation seriously, no matter what. Sit back and relax, you're in safe hands.

Our bonding

The air vacation packages shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 2471. Please see our booking conditions for more information. ATOL protection does not apply to all vacations shown on this website. Please ask us to confirm what protection may apply to your booking.

For vacations that are not ATOL protected, for example if no flights have been provided by us or the vacation is not sold within the UK, then financial protection is offered through the Association of Bonded Travel Organisers Trust Limited (ABTOT) of which Scott Dunn is a member. As a member of ABTOT, we have provided a bond to meet the requirements of the Package Travel, Package Vacations and Package Tours Regulations 1992. The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Vacations and Package Tours Regulations 1992 for Scott Dunn Limited, and in the event of their insolvency, protection is provided for the following:

1. non-flight packages commencing in and returning to the UK;
2. non-flight packages commencing and returning to a country other than the UK; and
3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.

1, 2 and 3 provides for a refund in the event you have not yet traveled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Scott Dunn Limited.

Our IATA license number is 9123848/6.

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