Hear what our guests have said
In this video, Scott Dunn guests share their experience of travelling with Scott Dunn - from our exclusive catered chalets in the Alps and luxury villas in the Med to our renowned childcare and tailor-made holidays all around the world.
What a holiday Sarah gave us. Luan and I just want to say thank you for planning and organising one of the best holidays ever, the trip to Lake Garda was so beautiful and stunning in every way, from the private car, the oh so wow speed boat and the lunch at the lakeside hotel! The most romantic day out ever for both of us. The trip was so well planned, we had no worries and no issues to consider, you have excelled yourselves and delivered a first class experience.
GM, June 2015, Honeymoon to Florence & Verona
Elizabeth made perfect choices for us in Little Good Harbour and Coral Reef Club. She seemed to know
what we wanted better than we did ourselves! She worked within our fairly modest budget to find us the very best deal and the perfect hotels for us! It can be daunting booking a honeymoon in a part of the world you've never been and Elizabeth took all the stress out of it for us - throughout we felt in great hands.
EW, May 2015, Honeymoon to Barbados
This was one of the most amazing family holidays we have ever had. The perfect mix of relaxing holiday time and experiencing a different country and culture with our family. We had a wonderful holiday organised within budget by people who knew what they were talking about, who could make relevant recommendations for tours and activities without it sounding like a sales pitch. We were also made to feel like VIPs wherever we stayed. Thank you.
JS, April 2015, Family adventure to Morocco
Just landed (club class thanks to you) from an amazing trip you put on for us. I appreciate money talks with holidays but guidance is still the key and the fact you recommended the Oberoi (service off the charts) and Four Seasons that suited all was amazing. Many times in life people don't thank people for delivering a service as they have paid for it but I have to say from day one with 3 families to accommodate from different vintages your patience and happy to help attitude made for a very special trip. Thank you and as Arnie would say 'I will be back'.
DK, April 2015, Multi-generational family holiday to Mauritius
"Having returned to the UK after our honeymoon we wanted to write to thank Scott Dunn and in particular Sophie for organising what can only be described as an amazing holiday. Sophie was incredibly helpful in all of the planning stages, guiding us to make sure our holiday was exactly what we wanted. The hotels she suggested were incredible and we were very well looked after. Our guides were excellent, very knowledge, proud of their countries and keen to share some of their stories with us, while making sure we had a safe and enjoyable experience. Prior to talking to Sophie neither my Wife nor I had really thought of going to Thailand or Cambodia. Having now been we're so glad we followed her advice and have thoughts of planning a return trip (we've got to go back to the Sarojin!) Thank you again Sophie for all your help and an amazing trip!"
RJ, January 2015, Honeymoon to Cambodia & Thailand
Unusual places to stay, off the beaten track and all well researched and all special in one way or another. Everything very well organized in advance. We have already recommended this holiday to our families and friends. It was easily the best holiday any of us has ever had.
WS, January 2015, Family holiday to Kerala
Excellent service throughout with great attention to detail and thoughtfulness. I believe Scott Dunn does deliver more than most high-end holiday companies and will go "the extra mile". When briefing our advisor of what we were looking to do I felt very much that she was listening to every little detail and already thinking through what more she could add to the holiday. This was then evident on our holiday by the obvious extras that she had arranged.
SC, January 2015, Family holiday to the Maldives
Very helpful. Responsive. Sound, honest advice. I will definitely use Scott Dunn again. Time taken to understand our holiday needs and then the honest advice that was provided to help us select the most suitable location and hotel. The Scott Dunn representative had visited the resort so was able to provide us with trusted advice.
AB, November 2014, Couples holiday to St Lucia
I have already recommended Scott Dunn to many friends and acquaintances. A holiday for me is something special. Time off from work is precious particularly time spent with my family and usually the pressure of getting it right takes the edge off the holiday itself. Your team took this pressure away and from the first call made I was in holiday mode. The special touches make a huge difference and I really don't understand why more agents don't get that. We are talking about one of the biggest "spends" of the year and we work hard for that. We want to feel special about it and your team really did that for us.
DG, November 2014, Family holiday to South Africa
Can't be faulted a thing - so knowledgeable, friendly and efficient. Scott Dunn excel at this and over the years I've really come to trust their advice and know they will provide the right holiday for the family. They are knowledgeable about the hotels, resorts and countries they're talking about and really listening to what the customer wants from the holiday and you're very good at working to a given budget.
AW, October 2014, Family holiday to Shandrani Resort and Spa
We have had a wonderful experience with Scott Dunn, all the staff have been so friendly and nothing has ever been too much trouble and our hands have been held the entire time even after we got back.
KW, September 2014, Honeymoon to Tanzania and Zanzibar
Everyone I have dealt with at Scott Dunn has been wonderful, from the first time I picked up the phone to enquire about honeymoons to the email I got the day after the wedding to say that we had been checked in. I wasn't sure I really understood the point of tour operators before I used Scott Dunn - I certainly do now. The quality of service - and the quality of holidays are second to none. The holiday we booked was available through other companies but I feel confident in saying that we made the right decision choosing to go through Scott Dunn.
HW, September 2014, Honeymoon to Le Prince Maurice, Mauritius
We were so impressed with Scott Dunn. Every part of the trip succeeded any expectation we had, it was truly magical. I would highly recommend Scott Dunn to anyone looking to book a special trip.
JS, August 2014, Honeymoon to Indonesia
Katie Edwards and Milly were very helpful when we had to change our plans during our trip because of a sick child. They were quick to solve our issues and arrange our flights so we could be with our child. This is the second time we've made a change during a trip and each time Katie has been quick, responsive, positive and cheerful about it all. Thank you, Katie and Milly, for all your hard work. Katie Edwards is always exceptionally friendly, knowledgeable, and efficient which is why we keep coming back to Scott Dunn year after year.
TD, February 2014, Holiday to Le Mirador Kempinski, Geneva
Prompt, comprehensive and courteous communication at every stage, from searching for a holiday to final last minute questions on the day of travel. The travel consultants are professionals and knowledgeable and I felt reassured that if there were any questions or concerns about our holiday at any time that I could rely on Scott Dunn to help.
SS, February 2014, Holiday to Sugar Beach, St Lucia
We are so happy we chose Scott Dunn to plan our honeymoon. The itinerary Olivia and Charlotte put together was perfect for us and it was flawlessly executed. They responded to every inquiry we had promptly and thoroughly. This trip was truly an incredible experience for us. Every detail along the way exceeded our expectations. I had some reservations prior to the trip (I'm not an overly adventurous person), but we were made to feel very safe and comfortable at every turn. Given that this was our honeymoon, we wanted to it be really special and we couldn't be happier. We will definitely use Scott Dunn again!
AS, January 2014, Honeymoon to Tanzania & Zanzibar
Efficient, knowledgeable, professional service with very good advice in putting the trip together to meet our interests and needs. We felt we could totally rely on Scott Dunn throughout the process. Our first time with Scott Dunn but not our last.
AM, January 2014, Holiday to Sri Lanka and the Maldives
The experience from making an enquiry to post trip follow up is professional and quick. The quality of the hotels is great and the support from the Scott Dunn staff on the ground is excellent from the host, to the drivers. They should all be highly commended for providing a high level of personable service. I would also like to thank Lexi and Joanne who always look after us and provide an excellent service.
RL, December 2013, Long weekend at Le Savoie, Val d’Isère
They took great care of us, full availability to answer questions, very quick response time, very knowledgeable, friendly, and the itinerary was carefully prepared. Great response when we needed assistance to rearrange our holiday due to missed flight, the emergency line very efficient and kept us up to date constantly on the progress and found us the best possible solution within our budget.
FP, November 2013, Honeymoon to Princesse Bora Lodge, Madagascar
The team at Scott Dunn are outstanding. Knowledgeable, friendly, helpful and willing to go the extra mile when we found ourselves stuck in the Twelve Apostles, Cape Town, after horrendous weather saw us unable to catch out flights due to landslides. Nothing was too much trouble and they made what was a challenge into a breeze. We would not hesitate to recommend Scott Dunn to others.
HF, November 2013, Honeymoon to South Africa, Botswana and Mauritius
Peter Fisher had really excellent knowledge of South Africa and his advice was invaluable. It was very overwhelming when I first looked into a holiday there before speaking to him as there are so many possible hotels and itineraries, confusion about transfers and logistical things etc. I felt like I really got to see South Africa and this holiday has gotten me interested in doing another holiday in Africa.
SC, November 2013, 2 week holiday to South Africa
Thanks Amy! Your advice was fantastic! We are so glad we opted for Amansara and Song Saa and the length of stays we did. Amy's knowledge having visited the properties together with the little touches (handwritten card posted to the Peninsula to meet us on arrival, and occasional text message) are differentiators which ice the cake.
AM, October 2013, 3 week holiday to Indochina
I am confident that Scott Dunn travel consultants and their team put in that extra effort to ensure that the holiday experience is as we would wish it - I consider this added value. From restaurant recommendations to a nudge to book popular excursions well in advance, the attention to detail is exceptional.
CP, July 2013, 2 week family holiday to California
I value the expertise of Scott Dunn and like the fact that when you ask a representative about a resort, unlike all the other tour operators, Scott Dunn representatives have actually been to the resort and can give you first hand experience. We had a couple of issues initially with the booking but it was all dealt with efficiently and with the professionalism that I expect of Scott Dunn. I will happily book through Scott Dunn again. I think they are the best tour operator.
NC, July 2013, 2 week family holiday to Mauritius
The quality of people I have dealt with and service and advice received in the UK office has been exceptional. Time is precious to us so we wanted to make sure we were getting the best advice whether as a couple but also when travelling as a family - we wanted to deal with a company that gets to know us and our tastes and we feel that Scott Dunn has so far stood out as a company that can help with that personal level of service and knowledge.
RM, June 2013, Long weekend at Amanzoe, Greece
The final document package that got sent through was very comprehensive, every eventuality had been thought of, right to the two SPF 50+ tops for our children to wear. A very thoughtful gesture that was put to good use. Lizzie Bray displayed efficiency, attention to detail, humour and patience. We hope to book through her again in the future.
KG, May 2013, 2 week family holiday in Mauritius
I have never felt compelled to do this before – but I just wanted to thank you and let you know how impressed I am with Scott Dunn and the way your staff conduct themselves. Camilla Whitworth on the Africa team organised our honeymoon for us and from the beginning she was not only very impressive with her knowledge of Africa, she was efficient, wasn’t pushy, yet also made excellent suggestions. At every hotel there was a personalised note from Camilla and she made sure we were happy with everything along the way. She really listened to my fiancé when he said what we both liked and our hotels (Cebele, Exeter River Lodge and the Oberoi Mauritius) were just so perfect for us. All our transfers and flight connections were well organised and punctual which took all the usual hassle out of the equation. Camilla made us feel very special throughout the whole process and we really felt she cared and wasn’t trying to just get ‘another booking’ – because of Camilla and the excellent service you provide we are now Scott Dunn customers for life!
KW, May 2013, 2 week honeymoon to South Africa and Mauritius
I wanted to email you, Maudie, to thank you for the fantastic California holiday you put together for us. Everything was perfect, from the flights, to the hotels and various arrangements. It was lovely that several of the hotels recognised our anniversary with little gifts (cupcakes, strawberries and wine!). Once again, we have had a holiday of a lifetime through Scott Dunn.
VW, April 2013, 2 week anniversary holiday to California
Scott Dunn service is excellent, the knowledge of the travel agents is very good indeed: they are polite, helpful and very prompt. When I book with Scott Dunn I feel secure that they have sourced the most reliable local agents along with hotels and childcare which is of very good quality. Our main criterion is that the children must be happy on holiday, which in turn makes for a relaxing holiday for us!
HT, April 2013, 2 week family holiday in Mauritius
An excellent service and very good value for money compared with similar companies that offer " tailor made" holidays but without such a personal touch. Also the fact that your consultants have actually travelled to all or most of the countries and hotels that you offer is very helpful.
CM, March 2013, 2 week holiday to Vietnam
Our experience of a Scott Dunn chalet holiday has been fantastic. From our initial enquiries and then booking (dealt with by Anna) to our welcome on arrival and then the chalet experience itself - all good and cannot be faulted. We cannot speak highly enough of our chalet host Emily and chef Ben. They are a truly wonderful advert for Scott Dunn and envelop the company motto that "nothing was too much trouble". In short, this was our first Scott Dunn holiday but certainly will not be our last. We will be sure to tell our friends how impressed we are with your company. Your excellent employees are your strength and we feel that you offer something special that other companies do not have. We all send a big thank you to the Scott Dunn team. I will never forget my very special birthday treat.
SA, March 2013, 1 week ski chalet holiday in Zermatt
I just wanted to say how fantastic everything was. The honeymoon was just amazing and we loved every minute of it. Thank you so much for organising an amazing holiday, one that we shall never forget. You were absolutely right about the order of the trip and the venues.
KM, January 2013, 2 week safari and beach honeymoon in Tanzania