Scott Dunn's Easy-Peasy Privacy Guide for Kids
1. 🌍 Hey kids!
We want to tell you how we look after your personal information—like your name, birthday, or where you're going on holiday. Whether you talk to us on the phone, send an email, use our website (www.scottdunn.com), we want you to know your info is safe with us.
2. Who Are We?
We’re Scott Dunn — a team of travel experts who help plan amazing holidays for families all around the world.
We’ve got offices in the UK, USA, Singapore and Hong Kong, and we run the website and app you might use with your family.
3. 🚗 What Information Do We Collect?
We might collect things like:
- 👤 Your name, birthday, and contact info (like your address)
- 🌏 Travel stuff—where you’re going, who’s going with you, and any special needs you have (like food allergies)
- 🌟 Fun things you share with us—pictures, holiday stories, or feedback
- 💻 Info from the computer, phone, or tablet you use—like how you use the website or what pages you click on
We only collect what we need to help make your holiday awesome and keep things running smoothly.
4. 🏖️ What Do We Do With Your Info?
We use your info to:
- ✈️ Plan your trip and help with bookings
- 📄 Send you things like tickets and travel details
- 📊 Improve our website and services
- 📢 Send you cool news (only if you or your grown-up say it’s okay)
- ⚠️ Keep everything safe and legal
5. 🤠 Who Might See Your Info?
Sometimes we need to share your info with:
- 🏨 People who help with travel (like airlines, hotels, and guides)
- 🧸 Hotels and childcare providers who run special services for kids like the Scott Dunn Explorers Club, including nannies and activity teams
- 🙋♂️ Our team members around the world
- 📂 Companies that help us send mail or store files safely
- 👮♂️ Legal or safety teams (if the law says we have to)
But don’t worry—we never sell your information, and we make sure everyone we share it with keeps it safe too.
6. ✅ Why Are We Allowed to Use Your Info?
We only use your info when:
- 📢 You or your family said it’s okay
- 🌏 We need it to help with your booking
- ⚖️ We have to do it because of the law
- 💡 We’re trying to make our service better (but keeping your details safe)
If we ever need sensitive info (like about your health or special needs), we’ll always ask first.
7.🧩 Your choice matters
This guide is made just for you! If your parent or guardian gives us your information to help with your holiday, we trust they’ve got your permission. We won’t send you marketing stuff or add you to any lists without asking.
8. 📰 Marketing
If you or your family signs up for news or offers, we might send you emails or brochures. You can stop these anytime by clicking “unsubscribe” or asking us to stop. We don’t send this kind of stuff to kids under 18 unless your grown-up asks us to.
9. 🌐 Do We Send Your Info Abroad?
Yes, but only when we have to—for example, to book a hotel or flight in another country. We promise to keep it safe, even when it travels far.
10. 📁 Where Is Your Information Stored?
Some of your information may be stored in places outside of the UK & Europe, but we always make sure it's protected just like it would be here.
11. 🔒 How Do We Keep Your Info Safe?
We use strong locks (like passwords and security systems) to protect your info from being seen by people who shouldn’t see it. Just like you lock your diary, we lock your data!
12. ⏱️ How Long Do We Keep It?
We only keep your info as long as we need to. Some things, like contact details, we might keep for up to 7 years. Other things, like card numbers, we delete right away after using.
13. 🧠 Your Rights
- You (or your grown-up) can:
- 🔍 Ask what information we have
- ✏️ Fix it if it’s wrong
- 🚮 Ask us to delete it
- 🚫 Say “no thanks” to marketing
Just contact us using the information below, and we’ll do our best to help.
14. 📩 How to Reach Us Got a question?
Want to ask about your info? Here’s how:
📧 Email: dataprotection@scottdunn.com
📬 Write to:
- UK/Europe: Chief Privacy Officer, 120 The Broadway, London, SW19 1RH
- USA: 5 Paragon Drive, Suite 200, Montvale, NJ 07645
- Singapore: 30 Cecil Street, #22-01/08, Singapore, 049712
- Hong Kong: 31/F, Hysan Place, 500 Hennessy Rd, Causeway Bay, Hong Kong
15. 👗Links to Other Websites
Sometimes we link to other websites. We don’t control them, so ask an adult to check their privacy policies too.
16. 🍪 What About Cookies?
Cookies are tiny helpers saved on your device to remember your preferences. They help us make our website work better. You (or your grown-up) can turn cookies off, but some parts of the website might not work properly without them.
We’d love it if you and your family read this together. If you have questions, we’re happy to answer them!
17. ↺Updates to This Notice
We might change this guide sometimes. If we do, we’ll update this page—so check back now and then.
🗓️ Last updated: 09 September 2025
