At the heart of Scott Dunn Private is the relationship with your Relationship Manager. They appreciate that our higher net worth guests often have a different set of motivations and ambitions for their personal travel, so our service is designed to be as individual as you are. It all starts with us getting to know you, to allow us to listen and learn about your lifestyle, your individual needs, and your aspirations for your travel plans.
This provides the foundations on which a close, trusted relationship is developed, providing a deep, long lasting understanding of the world you live in and the true value of travel to you. Working closely with you, they will create and shape your individual travel plans throughout the year, delivering a seamless travel experience with exceptional personal service and an exacting attention to detail.
The key to Scott Dunn Private is your relationship with your Relationship Manager. Each understands the complexity of your world and what’s important when you need to unwind or explore. With a limited community of members, each Relationship Manager works assiduously for their members – providing suggestions that will intrigue and excite. Anticipatory service, emotional execution, a love of logistics and a deep understanding that the devil is in the detail - your advisor knows your husband likes Pomerol, but you prefer Meursault and that you both find tennis dull.
A big part of being a member is the unparalleled access it brings. Since Andrew Dunn founded the company in 1986, we have worked tirelessly on building a world class book of contacts and relationships. Museum curators, collectors, celebrity chefs and conservationists are all part of our extended family and work with us to give you and your family private access to doors that would remain firmly closed. Whether it’s going behind the scenes at the French Open, entering the Sistine Chapel for a discreet private visit or experiencing the wonder of a Michelin starred chef’s kitchen during full service – access makes these things happen.
Tailored Hotel Collection
The Scott Dunn Private team travel extensively and are discerning critics. Our hotels are vetted and subjected to a rigorous set of demands. We focus on distinctiveness and some of the biggest names don’t make the cut. As a member you will receive this valuable insight. We know where the Presidential Suite isn’t good value, or where the pool villas simply outshine the rest. This insight can make or break a holiday and you can relax knowing that every element of your stay has been carefully considered and curated.
Global Support & Flexibility
We understand plans change and trips may need to be cut short or changed, so our teams in London, California and Singapore are on hand 24 hours of the day to assist with your requirements. We work with our partners to always ensure you receive the most flexibility available, and if you can’t travel for any reason, we will provide you with the ability to cancel with as much flexibility as possible.
We regularly hold private dinners, events and intimate talks in London, New York, Singapore and other centres around the world. Each provide an opportunity to come together with your Personal Travel Advisor and hear about the latest insights from new hotels or destinations.
As a Scott Dunn Private member, your membership will be communicated to the hotels you’re visiting ensuring your stay is extra special. The team will always work to secure upgrades, early check in and late check out where needed and will personally let the General Manager know you are coming. Our hand-picked portfolio of hotels understands what it means to be a member and will always go the extra mile to accommodate members of our network.
Discretion & Privacy
Confidentiality and discretion are not only a necessity but an integral part of what we do. In addition, your VIP status will be discretely communicated to all our partners throughout your trip ensuring access to upgrades, in room benefits and special moments of delight. For some of our members, personal security is of paramount importance so we can arrange for the relevant services through our contacts with leading global security operatives to offer complete peace of mind.