Loyalty & Relationship Manager
We are looking for a confident and charismatic Loyalty & Relationship Manager to build personal relationships with some of Scott Dunn’s most valuable guests, based in our Solana Beach offices in California. As a Travel Advisor, you will be working within Scott Dunn’s marketing team to proactively encourage new enquiries and bookings specifically from our invite-only club, the President’s Club.
- Personally managing Scott Dunn’s President’s Club, a group of our most loyal and valuable guests, by building strong, trust-worthy relationships
- Proactively reaching out to members of the President’s Club to generate new enquiries
- Working alongside Scott Dunn’s Travel Experts to ensure every vacation for members of loyalty is memorable and the best we can offer
- Managing a list of “Hot Prospects” and inviting them to join the President’s Club if you see their potential
- Using Scott Dunn’s database to build an in-depth picture of each guest’s profile for the rest of the company to see and use