It might not be quite as exciting as browsing for your next holiday, but here you can look at company information, our privacy policy and your rights, as well as useful information on air carrier liability, and the EU directive on delays and baggage handling.

Air carrier liability

This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention.

Company information

Here you can see our registered company number, our postal address, our VAT number and our tour operator license details.

Privacy and cookie statement

Your privacy is important to us and we are committed to ensuring that your personal data is protected.

Website terms of use

Information on copyright terms for this website, and our disclaimer relating to your use of it, including things like links to other websites, cookies and viruses.

Payments using American Express

On 15 January 2018 new legislation came into place in the UK to prevent surcharges being applied to payments being made via form of credit or debit card. At the same time, legislation also came into place across Europe to cap the charges Visa and Mastercard levied on businesses for processing card payments. Unfortunately, American Express were not included in the card handler legislation and have been allowed to continue to levy excessively high charges on businesses at the same time that the ability to recoup these charges from customers has been removed.

Criminal Finance Act Statement

Considering the Criminal Finances Act 2017 the Luxury Travel Group has produced the following Statement. The purpose of this statement is to set out the intentions and responsibilities of the Luxury Travel Group Ltd and those working for it in upholding the company’s position on tax evasion or its facilitation.

Data Deletion Request

If you would like to remove your data from our system, please email your request to specifying your user name and we will let you know as soon as it's complete.


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