Viceroy Riviera Maya

Riviera Maya & Isla Holbox, Mexico

At a Glance

  • Romantic hideaway set back in lush jungle

  • Each villa is beautifully decorated with palapa thatched roofs and have their own outside shower, plunge pool and hammock

  • There are a some rocks in the water directly in front of the hotel and pool, but you can walk via a dock to a sandy, rock-free swimming area

  • The hotel accepts guests over 14 years old only so has a very tranquil and an intimate atmosphere

  • A full-service ‘jungle spa’ offers a wide variety of massages and treatments

  • An award-winning restaurant serves gourmet Yucatecan cuisine overlooking the Caribbean Sea, and there is a pool grill and cocktail lounge

  • Adult only, beach front boutique hotel

  • The small and intimate hotel diminishes any feeling of staying in a resort

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Best time to Visit

Good time to visit

Average time to visit

The best time to visit is typically during the drier, slightly milder months between November and April. The ‘rainy’ season begins in the south around June and runs until November. Although it can be hotter and more humid at this time of year, usually it only rains for a couple of hours before the weather clears. The wettest months tend to be September and October. The Caribbean coast can be affected by the hurricane season, which officially is from June to November.

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Insider's View

If you crave privacy, this is the place, as every villa is separate and has its own plunge pool, perfect for relaxing away from prying eyes.

The Viceroy has different theme dinner evenings - do not miss the Mexican street food night for authentic Mexican cuisine sampling

Keep an eye out on the overhead trees for a chance to spot the spider monkeys!

Enjoy a refreshing complimentary welcome drink of coconut water and lemongrass

The Mayan welcome ritual helps you to immediately get in the holiday mode and leave all bad energies behind.

To start planning your holiday to Viceroy Riviera Maya


The Viceroy Riviera Maya is a stylish and intimate retreat on the beautiful Mexican Riviera, near Playa del Carmen combining ancient Mayan culture and contemporary design. Private thatched bungalows are set back in the jungle, ideal for couples.

Viceroy Riviera Maya, formerly The Tides Riviera Maya, is an understated and luxurious hideaway set amongst tropical jungle overlooking seven miles of secluded white sand beaches and the turquoise waters of the Caribbean. The excellence of the staff at Viceroy Riviera Maya is particularly noticeable in their efforts to make your stay as perfect as possible, they are subtle yet attentive in registering and acting upon your needs and preferences.

There are 41 individual thatched villas, each built of wood and stone in keeping with the region. Each villa has its own private plunge pool around which guests may enjoy a romantic candlelit dinner. The three-bedroom Presidential suite stretches over two floors with its own private butler and chef to see to all your culinary needs. The villas are spread throughout the jungle to give them an element of seclusion.

There is an excellent health spa which offers treatments such as the ancient Temazcal cleansing herb bath and an award winning restaurant serving a delicious fusion of Mexican and Mediterranean cuisines. At night only torches light the grounds providing a truly romantic atmosphere.

Why not visit one of the many Mayan ruins in the area, go horse riding along the beach, and snorkelling or scuba diving in the crystal clear waters of the ocean.

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The 41 private villas feature a private patio and plunge pool, outdoor shower, high-ceiling thatched-palapa roof echoing the jungle environment, 500-thread-count Egyptian cotton sheets, plush down pillows, and a terrace replete with chaise lounges, hand-carved stone dining table and a handmade crochet hammock. Villa locations range from oceanfront and ocean view to verdant jungle gardens.


Teenagers over the age of 14 are accepted at Viceroy Riviera Maya.


The Viceroy Riviera Maya boasts an impressive list of facilities including a swimming pool with sundeck, award winning restaurant, bar & grill, indoor and outdoor dining, Spa and fitness centre, steam room, beach front yoga and Maya Temazcal steam treatment cave.


Enliven your senses with an indulgent massage or treatment at the Maya Spa. Hatha yoga classes are offered daily in the seaside yoga studio as well as cooking classes. Within reach of the hotel are superb golf courses as well as ancient Maya ruins. There is nearby access to fishing, wind surfing, bird watching, cycling, parasailing, boating, horseback riding, and scuba diving.



Jenny Weidemann (Staff)

This boutique hotel feels really different-  a little adults only getaway wedged between 2 big resorts. The Mayan ritual I received when checking in really washed away all my worries and negative energy.  My villa was very private and came with a beautiful plunge pool and a deck to chill in the sun and also had the beautiful typical palapa roof. They cut off a piece of natural organic soap for me to use in the outdoor shower and I loved it. I even took some home as a souvenir. The beach has some rocks and is quite small but I just relaxed by the pool area with a beautiful breeze coming from the ocean.



North of Playa del Carmen is The Tides Riviera Maya, a hotel built in local rustic style and aimed at couples. Originally called Ikal del Mar, the property was rebranded as The Tides last year. It has been given an all-round revamp, and next year 12 new suites will be added to the existing 30.

My personal butler leads me through the jungle, down a winding path lit by basked lanterns strung up between the trees, to my pretty thatched palapa, cool in the shade of the overhanging palms. It feels like an authentic Mexican hideaway. My room has its own little pool and a terrace with a roomy hammock.

The huge white bed is framed in muslin and a soft, cream-coloured wool blanket is folded up at the foot. There's a woven beach bag and straw sunhat on an antique chest. Coffee and croissants are left quietly on my terrace each morning so I'm not disturbed. All palapas are set back in the jungle for total privacy, but the most glorious sheltered stretch of sand is a two-minute stroll through the gardens. At mealtimes I eat white-conch carpaccio and pan-seared sea scallops at La Marca, the Yucatecan seafood restaurant. I also try out the Casa Maya, a private-dining experience in a clearing in the jungle. The chef spreads a layer of peppers, onions, tomatoes and oregano over the freshest sea bass, parcels it up in banana leaves and bakes it over the fire. The result is rich in flavour, tender and delicious.

A circular candlelit 'jungle spa' is hidden down another path in the forest, in a large palapa. Treatments can be taken indoors or out, by the jungle or by the sea, and there is daily yoga on the beach. I go for a stupefying Riviera spa treatment, a combination of massage and mud and clay wraps, which makes me fall asleep.



This absolutely perfect property between palm and guava trees has awesome villas with rich woods, natural rattan, and private plunge pools linked by paths that wind through the vegetation. La Marea, near the lagoon pool, offers open-air Yucatecan dining. Guests detox in the Temazcal sweat lodge or via an herbal mud wrap at the spa.


  • Chichen Itza & Private Cenote

    A superb experience that combines exploring the archaeological wonders of Chichen Itza, a delicious picnic and relaxation by a beautiful cenote in complete privacy

  • Coba by Bicycle

    Explore one of the Yucatan's less known Maya sites by bicycle, and climb the 120 steps to the top of the Nohoch Mul pyramid temple. Accompanied by a historian guide you will learn about the ruins and natural wonders which can be found at the site.

  • Dive Mexico's Underwater Museum

    Explore the weird and wonderful underwater world of the Riviera Maya as you experience one of the most fascinating dive sites. The MUSA Underwater museum was created to encourage coral to grow and is now home to an array of colourful fish species.

  • Ek Balam & Xchen Cenote

    Explore one of the Maya world's less visited complexes, the magnificent Ek Balam, before relaxing by a beautiful cenote in the afternoon.

  • Jungle Quad Bike Adventure Mexico

    Go quad biking along lush tropical jungle tracks through the Mayan rainforest on Mexico's Riviera Maya. Drive past stunning white sand beaches and cool off with a swim in a crystal clear sacred cenote.

  • Out-of-Hours Chichen Itza Private Tour

    Rise early to explore the impressive site of Chichen Itza as the sun comes up and before the gates open to the public on this exclusive private experience, allowing you to escape the crowds and make the most of your time at this must-see landmark.

  • Private Catamaran Sail to Isla Mujeres

    Charter your own private catamaran for the day and sail the turquoise Caribbean waters that separate Cancun from the stunning white shores of Isla Mujeres, stopping en route to visit secluded coral reefs for fantastic snorkelling in protected seas.

  • Private Chichen Itza tour

    Enjoy a private guided tour of Chichen Itza, a UNESCO World Heritage Site and one of the 'New 7 World Wonders', a unique place to be discovered! This ancient Mayan capital is the most famous of the archaeological zones in the Yucatan.

  • Private Deep Sea Fishing in the Riviera Maya

    Experience the thrill of sport fishing in the warm waters of the Mexican Caribbean on a private fishing charter. Catch mahi-mahi, sailfish, barracuda, king mackerel, wahoo, tuna, grouper, snapper, and many other species.

  • Rio Secreto - Underwater River Expedition

    Step back in time as you head on this amazing excursion to explore the underground 'Secret River', a series of caverns with impressive stalagmites and stalactites which create a dramatic and mysterious setting for today's adventure.

  • Riviera Maya Jungle Adventure

    Venture into the World's longest underground river system on this full day adventure through Mexico's Mayan Riviera, snorkelling in hauntingly beautiful sinkholes, off-roading through stunning jungle landscapes by jeep and flying along zip lines.

  • Scuba Diving Dos Ojos Cenote

    Experience the most amazing scuba diving of your life exploring the world's most extensive system of underwater caverns and caves at Dos Ojos cenote near Tulum. All you need is an open water certificate for this epic adventure.

  • Sian Ka'an Biosphere Reserve Private Tour

    Discover the UNESCO Sian Ka'an Biosphere Reserve on the Riviera Maya with this unique ecological tour through the coastal wetlands. Learn about nature, ecosystems, tropical birds and plants, as well as Mayan culture and swim in sacred cenotes.

  • Snorkel with whale sharks

    Snorkelling with whale sharks is incredible, best experienced between July and August when droves of these remarkable creatures can be found. Gasp as these gentle leviathans of the deep cruise past you, an utterly unforgettable experience.

  • Snorkelling with Turtles in Akumal

    Akumal is a small beach town on the Riviera Maya and is a great place to snorkel with sea turtles as you are almost guaranteed to see them. Wonder at these ancient sea creatures in their own environment.

  • Tulum Mayan Ruins

    Experience the mystery and the magic of Tulum, considered some of the most beautiful Mayan ruins in Mexico mostly because of its dramatic location on a cliff overlooking the turquoise Caribbean.

  • Ultimate Chichen Itza air expedition

    Soak in spectacular views as you swoop over the Yucatan peninsula by private plane, passing over cenotes and lush jungle to reach the impressive ancient ruins of Chichen Itza, one of the New 7 Wonders of the World.

  • Ultimate Uxmal & Merida Air Expedition

    Soar over the Yucatan Peninsula by privately chartered plane for unrivalled views of the region's stunning topography, enjoying privately guided visits of the archaeological site of Uxmal and the charming historic centre of Merida.

  • Wave Runner Riviera Maya

    Speed across the turquoise waters of Playa del Carmen by jet-ski for an exhilarating way to explore the beautiful Caribbean coast. Head to Playa Norte, a picture-perfect stretch of white sand beach where you can relax to your heart's content.

Location & directions

Riviera Maya & Isla Holbox, Mexico

Viceroy Riviera Maya is in the small village of Playa Xcalacoco just outside Playa del Carmen on the Riviera Maya in Yucatan Peninsula.

How to get there

11-hour international flight to Cancun International Airport. Viceroy Riviera Maya is a 45-minute private car transfer from the airport.

Speak to our specialists 020 3993 8860

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