Mandarin Oriental Santiago

Santiago, Chile

At a Glance

  • Fantastic outdoor pool - great for families

  • Very spacious rooms and suites

  • Luxury spa

  • Excellent facilities

  • Different dining options and within reach of the city's top restaurants

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Best time to Visit

Good time to visit

Average time to visit

Santiago is a year-round destination but the most pleasant months to visit are October to April. Although summer (November to April) is hot, breezes disperse the smog that shrouds the city for most of the year and there is lots of sunshine. Over winter (June to September) you’ll see the Andes wreathed in snow and can ski nearby, but the weather is chilly and rain can be an issue. Spring-like September is Chile's national independence month, and is full of activity.

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Insider's View

Best family pool in Santiago

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The Mandarin Oriental Santiago (formerly Grand Hyatt) is a luxury city hotel with contemporary décor and excellent facilities, including an outdoor swimming pool, and is situated in one of the most exclusive neighbourhoods of Chile's cosmopolitan capital.

The Mandarin Oriental Santiago (formerly Grand Hyatt) is located in an exclusive residential neighbourhood of Chile's cosmopolitan capital, 20 minutes from the city centre and one hour’s drive from the most important ski resorts and the coastline. Each of the 310 elegant and chic rooms and suites command spectacular views of the city and the majestic Andes Mountain Range beyond. The rooms are larger than average and have separate comfortable seating areas.

The hotel has three wonderful restaurants serving fabulous Mediterranean, Chilean and international cuisine. All the dining areas have terraces overlooking beautiful flowering gardens, palm trees and waterfalls. For your leisure and relaxation there is a great health and fitness centre, two tennis courts and a lagoon-style swimming pool surrounded by landscaped gardens and cascades.

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The Mandarin Oriental has 310 luxury rooms and suites, in several categories, ranging from Grand Deluxe rooms right up to the Presidential Suite. The modern décor of the rooms features crisp white linens and subtle earthy tones. The spacious rooms have views of the city, the Andes or the gardens and all have a separate sitting area, Bang & Olufsen television, minibar, air-conditioning, stereo system and locally produced amenities.


Children are very welcome at the Mandarin Oriental and are sure to love the hotel's vast outdoor pool. Babysitting can be arranged and cribs and extra beds can be provided on request.


The Mandarin Oriental has excellent facilities including spacious seating areas, a health and fitness centre, two tennis courts and a large outdoor swimming pool with waterfall. There are also two wine caves and three superb restaurants, serving Mediterranean, Chilean and international cuisine, with terraces overlooking beautiful gardens, palm trees and waterfalls. For some luxury pampering indulge in a massage or facial at the hotel's Ako spa.


There is plenty to keep guests busy at the Grand Hyatt, with its pool, gym, fitness centre, spa and tennis courts, plus one of the most exclusive golf clubs in Santiago just a few steps away. Guests can also explore downtown Santiago, with its many interesting museums, take an excursion to a vineyard in the Central Valley wine region or visit the historic town of Valparaíso.




If the Ritz is old-world glamour, the Hyatt is pure nouveau riche and, not surprisingly for one of the Hyatt's flagship hotels, the amenities are without peer. The expansive foyer surrounds a 24-story atrium tower with two adjacent wings and glass elevators that whisk guests up to their split-level rooms and terraced suites. Nestling among tranquil, colourful gardens, there is a large palm-and-fern-fringed pool complete with a plunging waterfall and poolside bar. Guests in suites enjoy their own 16th-floor private lounge for lingering over breakfast and soaking up the spectacular view. With all manner of sporting activities on hand and the best gym/spa of any hotel in Santiago, the Hyatt is a joy for weary travelers keen to devote themselves to serious relaxation and pampering. Should you choose to leave, however, you'll need to take a taxi because the location at the head of a crazy traffic loop makes it difficult to walk anywhere from here.


  • Aconcagua Valley Wine Tour

    Savour premium wine tasting at the vineyards of Chile's Aconcagua Valley in the shadow of the Western Hemisphere's highest peak. Visit Chile's oldest and iconic vineyards as well boutique and high-scoring wineries, followed by lunch at Errazuriz.

  • Authentic Chilean Seafood at the Mercado Central

    For some authentic Chilean fare, you can’t beat the range of dishes on offer at the seafood restaurants at Santiago’s Mercado Central. With over 3000 miles of coastline, Chile has an incredible variety of seafood.

  • Chile's Gastronomic Traditions Tour

    Enjoy an intimate lunch with one of Chile's top chefs, Maria Eugenia Terrangno, to learn the secrets of Chile's gastronomic heritage savouring home-made pisco sours and exquisite dishes in the relaxed, intimate atmosphere of her own home.

  • Discover Santiago

    Discover the highlights of Santiago on a half day walking tour exploring the cultural and historic highlights from bohemian Bellavista to the colonial quarter and Chile's largest seafood market.

  • Full Day in Valparaiso

    Experience the renaissance of the port of Valparaiso, Chile's most attractive city, with its many hills, photogenic houses, and thriving gastronomic and cultural scenes.

  • Full Day Santiago Cookery Class

    Santiago has been heralded for its rise up the gastronomy charts, and boasts an array of fantastic markets and gourmet restaurants. Enjoy a full-day cookery class in this energetic capital, now a firm favourite among foodies.

  • Heliskiing the Andes

    Experience firsthand virgin powder and exhilarating slopes amidst the stunning peaks of the Andes with a full-day heliski adventure from Santiago. Our guide will work with you to choose the best terrain on the day for your heliski adventure.

  • Motemei Gastronomic Experience

    Enjoy a decadent seven-course menu created in front you by Chilean Chef Patricio Cáceres Motemei in his private studio.

  • Santiago Photography Experience

    Explore Chile's capital through the lens of a professional photographer. This will give you a whole new appreciation for the city’s culture, architecture and history.

  • Wine & Bike in the San Antonio Valley

    Explore the hidden back roads of the beautiful San Antonio Valley by bicycle on this fantastic full day tour from Santiago, stopping off for some superb wines at the Coralillo and Matetic estates.

  • Wine and Valparaiso

    Valparaíso is a must see for any visitor to Chile, where history mingles with quirky, bohemian cafes, artists’ workshops, and street art to create a city full of character and with surprises. Combine with a visit to the vineyards of the Casablanca Valley.

  • Wine Connoisseurs Delight at Cousino Macul

    Cousiño Macul reserve wines are made only with estate grown grapes. They are also estate vinted and estate bottled, watch and learn the process before enjoying the finished product!

Location & directions

Santiago, Chile

Located in Kennedy Avenue, in the exclusive business district of Las Condes in Santiago, Chile. The hotel is less than an hour away from the city’s important ski resorts and the coastline.

How to get there

14-hour international flight to Santiago International Airport, followed by a 15-minute transfer to the hotel.

Speak to our specialists 020 3993 8860

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Call us on to start planning your holiday to Mandarin Oriental Santiago or take a look at our itineraries to Chile

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