Four Seasons Hotel, Hangzhou at West Lake

Hangzhou, China

At a Glance

  • The hotel occupies a picturesque location on the banks of the fabled West Lake, with views of mountain peaks and ancient temples

  • Relax in the impressive spa with enormous treatment rooms and rituals inspired by 18th century Emperor Qianlong


  • Built within an original park, the hotel boasts beautiful manicured Chinese gardens and willow trees woven between ponds 

  • Two stunning pools enhance the sense of calm – one indoor with daybeds and one infinity pond outdoors where you can relax and take in a few laps surrounded by the garden oasis

  • Boasts one of the top 50 restaurants in the whole of China in Jin Sha, which offers deliciously authentic Jiangzhe favourites and private dining rooms if you prefer a more special experience

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Best time to Visit

Good time to visit

Average time to visit

Shanghai and eastern China’s subtropical climate brings with it four distinct seasons. The weather is generally mild and temperate, with a great deal of rainfall even in the drier months of the year. The frequent monsoon showers and scorching temperatures of June, July and August can make it uncomfortably humid, with the mercury regularly rising over 35°C. Winter is overcast and chilly, although snow seldom falls in this eastern region of China. Spring (March to May) and autumn (September to November) are the best times to visit Shanghai and eastern China, with pleasant temperatures and fewer tourists.


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Insider's View

Make sure you explore the hotel gardens where you will find a 100 year old Big Buddha that the property was planned around when building it.

Take a boat out onto West Lake from the hotel's private dock.

Call us on 020 3993 8476 to start planning your holiday to Four Seasons Hotel, Hangzhou at West Lake or take a look at our itineraries to China


The Four Seasons is a new and luxurious hotel located on the edge of Hangzhou right next to the beautiful West Lake. The combination of centuries of tradition and contemporary style create a tranquil haven for all to enjoy.

The Four Seasons in Hangzhou opened in October 2010 and the property is set in the grounds of beautiful gardens located right next to the stunning West Lake. The hotel is just a 45-minute drive from Hangzhou Airport.

There are 78 rooms in the hotel with a variety of room types including suites and villas. The majority are Deluxe, Premier and Grand Premier Rooms and three suite types: the Lake Suite, the Lagoon Suite and the Lotus Suite. At the top end is the Presidential Villa, the Ambassador Villa and the Governor Villa.

The fantastic spa at the Four Seasons in Hangzhou has 9 treatment rooms and guests can chose from traditional Chinese and Asian therapies. The restaurants to chose from in the hotel include Jin Sha, a Chinese restaurant as well as WLB serving Western and Asian food.

The location of the Four Seasons is excellent with views over the beautiful West Lake. Guests who stay here have easy access to the lake and can easily explore this wonderful destination.

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All the 78 rooms at the Four Seasons in Hangzhou have a décor that incorporates great designer style along with Chinese tradition as well as all the up to date technology for business and entertainment. All the rooms have connection for MP3 players, plasma/LCD screen television with DVD player, in room movies and satellite television.

The Deluxe, Premier and Grand Premier Rooms have views over garden. They are all generously sized and the marble bathrooms include a deep soaking bath. The suites have views over the lake and the garden and the villas look out on to the garden. The Lake Suite and the Lotus Suite have spacious living areas whilst the Lagoon Suite also benefits from a large open air terrace.


Children of all ages are welcome at the Four Seasons Hangzhou. Babysitting is easily arranged through the concierge with 24 hours notice. There is also a kids room in the hotel with a range of toys and activities and you will find a games room for older kids that includes table football, a big screen TV for movies and an Xbox.


The facilities at the Four Seasons in Hangzhou include a very spacious indoor pool with a lounge area for relaxation, a fitness centre as well as an excellent spa with nine treatment rooms.

Dining options in the hotel include the Jin Sha restaurant for Chinese cuisine and the WLB serves both Asian and Western food. The Lobby Lounge provides traditional afternoon tea whilst The Bar is another location to enjoy some drinks.


There is the Westlake International Golf and Country Club of Hangzhou nearby which is about a 40-minute drive away. The 36 hole championship golf course was designed by Jack Nicklaus.

The Hangzhou Yellow Dragon Stadium is also a 10 minute drive away where there are two indoor and one outdoor tennis courts available for hire.

There are bikes available to hire from the hotel which are great fun to use and explore the local scenery and area.



Dominic Atterton (Staff)

The four Seasons is the most luxurious hotel option within the centre of Hangzhou and backs right onto the citys famous West Lake. There is a huge swimming pool in the garden which seems to melt right into the lake itself and is a real focal point for the hotel. The hotel as been built on a botanical garden and the rooms are surrounded by plants and small fish ponds, its a fantastic feeling walking through the gardens and really takes you away form felling you are in the centre of the city. The hotel has a number of excellent restaurants and the Chinese restaurant here is one of the best in the country so make sure to try it. Service is excellent as you would expect form a four seasons hotel and what surprised me is that there was a real sense of place about the hotel something I dont always find with Four Seasons.


Sophie Jones (Staff)

As soon as you walk into The Four Seasons you instantly notice the spectacular setting with the main infinity pool over looking the West Lake. It really does feel like a retreat where you can completely relax and unwind. There is also an amazing restaurant Jin Sha which but you have to make sure to make a reservation here in advance!


Victoria Hogg (Staff)

The Four Seasons at Hangzhou is in the perfect location with fantastic views of West Lake and as it is a relatively new hotel the accommodation here is of an excellent standard. This hotel is definitely a good option for families as the hotel is very friendly to kids of all ages and the location means you can easily access the beautiful West Lake which is a major highlight of this destination and be sure to see all the wonderful pagodas and bridges along the shoreline.


  • Ancient Shangxiang Pilgrim's Trail

    Follow the ancient pathway of Maojiabu, savour authentic local delicacies which once enchanted Bai Juyi or join local monks for acclaimed vegetarian meal at Faxi Temple. Afterwards, explore the three temples of Tianzhu before descending to Fayun Village.

  • Chinese Fan Museum with Painting

    Hangzhou is famous for its fan-painting culture. Enjoy a visit to the Chinese Fan Museum followed by a fan-painting session which you get to keep as a gift!

  • Chinese Umbrella Museum with Painting

    Hangzhou is famous for its umbrella-painting culture. Enjoy a visit to the Chinese Umbrella Museum followed by an umbrella-painting session which you get to keep as a gift!

  • Evening Tour of Xizha Scenic Area

    Let us whisk you away from the crowd into the lesser-visited Xizha Scenic Area in Wuzhen. The beauty of Wuzhen truly glows in the evening once the crowd of day trippers have left. Explore the many historic sites and ancient alleyways here.

  • Evening Water Spirit Performance

    Enjoy the only water stage performance in China, with performances combining ethnic and modern styles over dances, waterfall curtains and 3D displays.

  • Full day tour of Hangzhou

    Spend a full day uncovering the secrets of Hangzhou with your private guide, exploring the temples of Lingyin and Fei Lai Feng the Tea Museum and tranquil waters of the West Lake.

  • Hangzhou Cuisine Museum

    Get acquainted with the tradition of Hangzhou cuisines, such as the Beggar's Chicken, Longjing Tea Shrimp, Dongpo Pork and more!

  • Hangzhou's Lesser-Known Gems

    Visit the sacred Yuhuang temple, Fuxing temple, admire the Octagonal Royal Farm Field, before learning about silk history at China Silk Museum, the City God Tower and concluding at the romantic Wansong Academy.

  • Helicopter Over Qiandao Lake

    Admire the magnificent Thousand Islets Lake from a bird's eye view as you soar with a view of the lake and surrounding mountains on a helicopter.

  • Hot Air Balloon Over Qiandao Lake

    Admire the magnificent Thousand Islets Lake from a bird's eye view as you soar with a view of the lake and surrounding mountains on a hot air balloon.

  • Huangnan Maple Ancient Path

    Starting from an old village, we hike uphill through pavilions and ancient bridges into Jigong Temple and a scenic viewpoint of the Huangtan Terraced Field. The hiking takes approximately 5 hours to finish.

  • Impression of West Lake Show

    Enjoy an evening of the iconic "Impression of West Lake" show, with captivating performances coupled with spectacular visual effects and dazzling lights staged on the beautiful West Lake.

  • Lingyin Temples Walking Trail

    Discover the trail of temples, pagodas and Buddhist grottoes. Start from Lingin Temple into Feilai Feng, hiking up into Yongfu Monastery, Taoguang Temple and the North Peak for a view of "Twin Peaks Piercing the Clouds" before descending with a cable car.

  • Longmen & Shen'ao Ancient Towns

    Today, we will discover some of the most secluded ancient rural villages just south of Hangzhou, including Longmen which is said to be hometown of the Three Kingdoms and the authentic Shen'ao with its fascinating underground water supply.

  • Moganshan Hiking

    Hike through the Jianggong Ancient Path, enjoy a cup of coffee at 395 Laoshulin Outdoor Station, then continue from Zhonghua Hill to Luhuadang before descending from the scenic route of Moganshan-Jianchi Feipu.

  • Nanxun Water Town

    Make a trip to Nanxun. Walking along the canals of the old town, one will not see enormous herds of tourists, but instead, locals washing clothes, sipping tea or playing cards beside the water.

  • Nature and Cultural Tour

    Visit the remarkable Lingyin Temple and appreciate the tea culture at Longjing Green Tea Plantation and Meijiawu village. Stroll along the serene bamboo-lined path forest at Yunqi before visiting Qinghefang Old Street.

  • Old City of Xian and The Big Goose Pagoda

    Enjoy historic Xian with your guide, learning about its city walls and visit the world famous Wild Goose Pagoda.

  • Plant Foraging at Ancient Shangxiang Pilgrim's Trail

    Learn how to identify local plants based on appearance, touch and smell as you move along the quaint Maojiabu Village and upper Tianzhu along the ancient Shangxiang path in search of ideal foraging grounds.

  • Qiandao Lake Boat Tour

    Take a boat ride through Qiandao Lake. With more than 1,000 islands on its clear waters, explore some of the famous islands including Bird Island, Snake Island and Monkey Island.

  • Seal Engraving Workshop

    Tour the seal engraving museum in the Gushan area. Afterwards, you will have the chance to create your own stone seal with the guidance of an engraver from the Xiling Seal Art Society.

  • Shanghai Cultural Tour

    Explore People Square and its surroundings in the heart of Shanghai flanked by modern skyscrapers yet brimming with culture. Marvel at the rich collection of artefacts in Shanghai Museum. After a Dim Sum lunch, walk along the street in Yuyuan Bazaar.

  • Shaoxing Water Town

    Visit the former residence of Lu Xun, enjoy a traditional wupeng boat ride across the canals and visit the Keyan Scenic Areas.

  • Taoist Mountain of Baochu

    Enjoy early morning or late afternoon walk at the Taoist mountain of Baochu. Pass through Baopu Courtyard, Ziyun Cave, Qixia Cave, Taoist shrines and Buddhist statues. Top off with a fantastic sunrise or sunset at Baochu Pagoda overlooking Hangzhou city.

  • Tongli Water Town with Cruise

    Today, you will make a visit to the Tongli Ancient Town, stopping at Tuisi Garden, Jianyin Hall and ancient bridges. Afterwards, enjoy a cruise along the water town to take in its beauty.

  • Tunxi Old Street

    Stroll along the Tunxi Old Street and enjoy the Huizhou Culture. Surround yourself with the fragrance of tea and indulge in local snacks while admiring the beautiful Ming and Qing Dynasties architectures.

  • Westlake Boat Tour in Hangzhou

    Jump on board and sail on the Westlake! Visit Guo's Garden, a beautiful traditional garden, and Leifeng Pagoda. Head to the China National Tea Museum and dive into the long history and culture surrounding tea.

  • Wuzhen Water Town

    Soak in the romantic ambience from Wuzhen's ancient docks, waterside pavilions and corridors from this beautifully preserved water town dating back to the late Qing dynasty period.

  • Xitang Water Town

    Enjoy a boat ride at the charming Xitang, with nine river and over 100 bridges running through different corners of the town.

  • Xixi National Wetland Park Boat Tour

    Enjoy a boat ride along the Wetland surroundings, soaking in the various ponds, lakes, swamps, village lives, as well as the "Three Causeways" and "Ten Sights" of Xixi National Wetland Park.

Location & directions

Hangzhou, China

Situated on Lingyin Road, right on the West Lake, in Hangzhou - the capital and largest city of Zhejiang Province in Eastern China.

How to get there

45-minute drive from Hangzhou Airport. Or a 30-minute drive to Hangzhou station and a 45-minute train ride from Hangzhou to Shanghai.

Speak to our specialists 020 3993 8860

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Call us on 020 3993 8476 to start planning your holiday to Four Seasons Hotel, Hangzhou at West Lake or take a look at our itineraries to China

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