Eli Hardcastle
- Latin America Travel Specialist
- London Office
- Born in United Kingdom
- 12 years' Experience in Travel
My love for travel was initially sparked by trips to Asia with my family whilst growing up. Aged 18 I was then lucky enough to visit Ecuador and the Galapagos on World Challenge and never looked back, going on to study Spanish at University which only cemented my interest in the region.
Since I started working in the industry I have enjoyed some fabulous trips across Latin America including visits to Argentina, Chile, Bolivia, Colombia, Peru, Costa Rica, Brazil, Uruguay and Antarctica. Chile and Argentina will always have a special place in my heart purely for the sheer variety that they offer and I don’t doubt I will continue to make repeat trips to these places for as long as I can.
What My Guests Say
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"Amazing attention to detail in the planning: I asked for plenty of activities and was not disappointed! Eli listened carefully and organised the perfect itinerary. Each hotel was spot on, the flow from one area to the next was smooth."ASW - December 2025Travelled to Costa Rica
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"Eli Hardcastle organised a fabulous trip for us. Nothing was ever too much trouble even when we changed our plans she did everything to accommodate our wishes. Very knowledgeable, patient and a pleasure to have as my favourite travel consultant. "SC - November 2025Travelled to Argentina
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"All the arrangements for our holiday worked perfectly. Eli Hardcastle did a brilliant job advising us on where to go, how long to stay in each location and what to do when we were there. We truly value her insight and advice!"FH - October 2025Travelled to Peru
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"Grateful to Eli and her colleagues for putting together such a great holiday. Costa Rica was the perfect destination with teenagers! "LN - August 2025Travelled to Costa Rica
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"Ellie was excellent in planning, making our experience very personal and exactly what we were looking for. Inkaterra Hotels were very good at bringing nature to life and are again definitely recommended."PT - August 2025Travelled to Peru
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"Excellent itinerary arranged with the help of Eli and Katinka for our wonderful adventure to Peru. We have used other luxury travel advisors in the past, but feel your company has become our new favourite. Thank you."LD - August 2025Travelled to Peru
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"Eli was excellent throughout. We weren't really sure of what we wanted this holiday to look like, other than we wanted to spend some time in Peru, and go to the Galapagos, and Eli really helped to craft what was the best trip of our lives."DP - June 2025Travelled to Peru
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"Eli listened carefully to our requirements and picked hotels and tours that really suited us as a family. Our children found something they loved in each hotel. E.g. the volcano spa at Tabacon was a real highlight, as was the beauty of El Slencio. "PM - April 2025Travelled to Costa Rica
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"It was an incredible trip. We were delighted with our itinerary and fabulous recommendations, particularly Patagonia Camp."SM - March 2025Travelled to Chile
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"We would like to thank Eli Hardcastle on the fantastic job arranging our wonderful trip to Costa Rica everything was just perfect from beginning to end, So Thank you Eli."AJ - February 2025Travelled to Costa Rica
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"Our honeymoon was perfect, everything went so smoothly, everyone was extremely friendly and helpful. Eli, who organised our trip was amazing from start to finish! We felt so well looked after from planning until the end of our trip."LW - February 2025Travelled to Argentina
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"Both in the office and “ on the ground” we found your staff, Eli Hardcastle in particular, very helpful. Responsive, proactive and knowledgeable without being intrusive."JC - January 2025Travelled to Costa Rica
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"Eli Hardcastle arranged our trip and was absolutely fantastic, giving helpful options and making great recommendations. A seamless experience down to the smallest detail."LW - January 2025Travelled to Polar
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"I cannot recommend Eli Hardcastle more highly. We had to cancel this holiday last minute due to ill health and rebook it a year later, and she held our hand through every step of the way. She is an absolute credit to your company."GH - December 2024Travelled to Costa Rica
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"Eli Hardcastle did a phenomal job to listen and tailor our experience. Her style made us actually choose Scott Dunn over more competitive offer; the trip delivered fully on discussions."GG - December 2024Travelled to Costa Rica
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"Eli Hardcastle was fantastic. She listened very carefully, seemed to really care about me and my holiday and most of all, she was likeable. I chose Scott Dunn because I trust the brand, after nearly 20 years of travelling with you."HT - November 2024Travelled to Argentina
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"Well Scott Dunn, you have done it again. This was a simply incredible trip. Every part of it worked so well. All our connections and your meet & greet arrangements went perfectly. All accommodation was exactly what we wanted. Thank you!"SW - November 2024Travelled to Ecuador
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"Unfortunately only 6 days into our trip we had a medical emergency. Both Eli Hardcastle (our Scott Dunn contact) and also Victor (the local Costa Rica representative) were amazing and I would like to commend them for their support."KH - September 2024Travelled to Costa Rica
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"Eli was an excellent consultant before and after the booking process. The App was really useful and user friendly with all the relevant information. The guides and accommodation including the cruise were also excellent."CG - August 2024Travelled to Ecuador
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What is the best hotel you've ever stayed at and why?
Vira Vira. They offer a stunning riverfront setting in the Chilean Lakes, a huge variety of excursions, and some of the best food I have ever tasted!
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What's the most exciting wildlife sighting you’ve ever encountered?
Encountering a pod of orcas whilst on a Galapagos cruise. We spent time observing them hunting and swimming around us for over 30 minutes – once in a lifetime!
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What's the best thing you've ever brought back from your travels?
A beautiful alpaca blanket from Peru in the Sacred Valley. I’ve had this for years now, and it’s still my favourite thing to snuggle underneath in the winter!
My Favourite Scott Dunn Hotels and Tours
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![Chile Uncovered]()
VIEW TOURChile Uncovered
Hiking in Torres del Paine National Park is always special, with some of the most spectacular scenery I have ever witnessed! I particularly love this area of Chile in autumn, for its stunning colours. -
![Hacienda Zuleta]()
VIEW HOTELHacienda Zuleta
I loved learning embroidery from a skilled local lady at Hacienda Zuleta in Otavalo. A true art form and lovely to be able to get involved and give it a go myself!
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