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Ski guest testimonials

Here's what some of our guests have had to say about their stay in a Scott Dunn chalet:

Chalet Amourette, Val d’Isère - Mickel, April 2017

"All the drivers were so lovely and helpful. The nannies were all brilliant - they do so many fun activities with the kids - such varied and exciting days for them. Chalet Amourette can't be beaten! Great set up for families. Hot tub was fab. Brilliant vacation - the staff think of everything!"

Chalet Face, Val d’Isère - Luckham, April 2017

"We've traveled the world and can say without hesitation that Blaise and Pheobe are without doubt the most amazing hosts we have ever experienced. Food to a Michelin standard. Creativity and attention to detail outstanding. Hosting on par with London 5 star."

Chalet Jupiter, Val d’Isère - Howard, April 2017

"The Scott Dunn staff have yet again been superb. We could not fault any of them in any way. Nothing is too much trouble and they have usually had the same thought as you but ten minutes earlier! Overall our vacation has yet again been exactly that, a vacation. A true break from all the day to day tasks involved in having three small children. Yet we have spent lots of quality time with them and had lots of laughs and giggles."

Lodge Christoph, St Anton - Everett, April 2017

"All staff went above and beyond their duties to make us feel at home. We are sad to leave, feel like part of the Scott Dunn family! We will treasure some very fond memories. Annette was the most fantastic nanny we could wish for, we had total confidence in her which allowed us to relax and enjoy our time on the slopes. Scott Dunn is convenient, welcoming, indulgent, fun, comfortable, quality and everything you need from a vacation tailored to ones needs. Couldn't recommend more."

Chalet Le R, Courchevel 1550 - Sanger, April 2017

"Both Harry and TJ were superb throughout, going above and beyond what we expected of them. They looked after us really well, were great with our kids and did everything to make our stay as relaxing and fun as possible. Our boys loved their Easter Eggs! We loved Harry's G&Ts after a long day skiing, and TJ's ability to make amazing desserts without the use of gluten or chocolate! Friendly staff, great accommodation and food."

Chalet Jupiter, Val d’Isère - Lee, April 2017

"We had an amazing time. Val d'Isère is always great, but the chalet and experience really enhanced it all for us! The staff were exemplary. Jazzy and Rose, our chef and host really made a positive difference to our experience. Obviously, everyone expects great service with Scott Dunn, but they went over and above what we were expecting. We will be back again next year and would love to have them again!"

Chalet Jupiter, Val d’Isère - Morelli, March 2017

"Jazzi was extremely accommodating to our gluten free allergies and dairy free diets. She went above and beyond for our needs and everyone was very satisfied with all meals. Rose was an unbelievable host and provided great service. She kept the chalet perfectly clean and us very well taken of. Both of them together made our stay truly enjoyable and made our vacation extra special. They were one of the highlights of our vacation. Emily was great in making all of our lunch reservations and coordinating our plans."

Chalet Face, Val d’Isère - Franks, March 2017

"Our chef, Blaise, was superb. Not only was the food absolutely spectacular, but he looked after my 7 year old son in the kitchen (who wants to be a chef one day) so kindly and really made it the vacation of a lifetime for him. Phoebe was equally patient and lovely and looked after Arlo and all our children. She also made brilliant G&Ts which we will really miss back in London!"

Chalet Nepenthe, Val d’Isère - Rubie, March 2017

"We all agree that we have had our best ski vacation ever - even after years of coming to Val - and with Scott Dunn. Everything and everyone were wonderful and nothing was too much trouble (dealing with lost and forgotten ski passes, dropping children's skis back at the chalet and just being very flexible and charming all the time). And the quality of the childcare is worth its weight in gold - having total confidence not only in the children's safety but knowing they are having the most wonderful time."

Lodge Adler, St Anton - Milano, March 2017

"St Anton/Lech is fantastic skiing, the food was amazing and there were great things outside of skiing for the kids. We loved coming home from skiing the first day in a foreign country with four kids, jet-lagged, peeling off our ski clothes, sitting in the hot tub while dinner was being made - heaven! Having English speaking staff was extremely helpful and important to our experience. To have restaurant recommendations, activity recommendations and logistics taken care of for us made it one of our best vacations ever! The staff were exemplary! From the concierge, to the driver, to the chef and helpers at the chalet, they were amazing. We would highly, highly recommend!"

Chalet Le R, Courchevel 1550 - Bell, March 2017

"The chalet team were brilliant. They became part of the family and it was much more fun with them around. They accommodated all our dietary requirements and endless requests with a smile, nothing was too much trouble. Lewis is the best chef we have ever had on a SD vacation. Harry and Caroline were such hard-working and yet friendly and fun too, amazing with the kids, always going the extra mile. Such a brilliant team."

Chalet Artemis, St Anton - Monro-Davies Party, February 2017

"All the staff are great. Chefs are amazing, we all feel very lucky to have this wonderful vacation. Excellent and friendly staff. The chalet is amazing. The rooms are comfortable. The pool area is amazing for kids. The decor is warm and comforting and the food is always a special treat."

Chalet Pauline, Val d’Isère - Selkirk, February 2017

"The manager Becky was fantastic - friendly and could not have been more helpful - really impressed. Phil was a fantastic chef - food perfectly planned and cooked. Annabel was great and looked after us really well, drivers were fab too! Everyone was great and the standard is very high - would employ any of Scott Dunn people that we met! Becky did a great job of booking us last minute lunches. We used to do quite a few Scott Dunn trips when we had little children - we weren’t sure how it would work out many years later with teenagers and young adults but it was fantastic and a great way to celebrate my husband’s 60th birthday!"

Chalet Husky, Val d’Isère - Alotaiba, February 2017

"We had an absolutely phenomenal stay at Husky with very little bad feedback to report, the staff catered to our every need and the food gets a big thumps up. Each and every day the house was cleaned behind the scenes without any effort and big smiles. Great communication between the staff and ourselves in regards to food again and just general day to day tasks such as pick ups, drop offs, getting SIM cards, etc. Bring a bag and yourself, the rest if history – best way to enjoy a proper ski vacation!"

Chalet Mathilda, Val d’Isère - O’Connor, February 2017

"The whole vacation was excellent. First class service from all the staff we encountered. The food prepared by our Chef, Dave, was faultless. The driver service was great, a real highlight of the vacation. Our stay in Val couldn't have been better, thank you! The food, the service and the whole experience was a level above anything we've had on vacation before, 10/10."

Chalet Nepenthe, Val d’Isère - Price, February 2017

"It was great to get bespoke chalet service in a private family chalet for 5. True luxury. Becky, the resort manager was a great source of local knowledge, and her willingness to help out and go the extra mile when I suffered a minor injury was a godsend. India our chalet host was lovely and efficient. Paul, our chef, was incredibly flexible and willing to do anything to adapt to the children's preferences. He cooked gluten free all week, bought special sprinkles for the cakes, and was cheerfully thoughtful and proactive about remembering all the family's quirks. All the staff were incredibly helpful and made us feel as if nothing as too much trouble. Although our chalet was a little out of the town center the on-tap drivers and ski-out location made this a negligible issue. We loved being able to just hang out as a family without the constraints of needing to dress up for hotel dining but with the excellent quality of food and service nevertheless. "

Chalet Pauline, Val d’Isère - Dance, February 2017

"Excellent throughout, we have organized our own ski weekends for 15 years but from now on we will use the Scott Dunn weekend service (and tell our other friends about it) . Great massage in the chalet - excellent value. Very simple and easy way to ski a weekend, we have organized ourselves ski weekends for 15 years and often go 2 or 3 weekends a year to same place , this makes it very easy so we will be back."

Chalet Nepenthe, Val d’Isère - Butler, February 2017

"Amazing vacation, our four year old had an amazing time in the kids club, and we parents were looked after by Rollo and the rest of the team. Couldn't be better. The drivers were fantastic - always contactable and always happy to help. Charlotte and Laura looked after our four year old, she was very happy and had an amazing time. Michelle was very helpful, visiting us daily, and made a huge effort organising dog sledging, restaurant reservations, spa day, printing and scanning documents, and many other requests. Scott Dunn is the best for families and children."

Chalet Alice, Val d’Isère - Boyle, February 2017

"The drivers have been wonderful, great fun and extremely helpful. Pip (nanny) really allowed my husband and I enjoy our vacation, she was extremely professional and our daughter felt very comfortable. Childcare has been exceptional and allowed my husband and I to ski - I would highly recommend Scott Dunn for family vacations. The whole vacation has been wonderful."

Chalet Chinchilla, Courchevel 1850 - Williams, February 2017

"A huge thank you to Dom, Flo and Rose who have all been fantastic and have made our vacation. Rose is a wonderful nanny, Dom is an exceptional chef and Flo is a fantastic host. Loved the champagne before the open fire with Dom's canapés."

Chalet Face, Val d’Isère - Lancaster, December 2016

"The quality of the service, the attention to making our ski vacation trouble free and the ease of making arrangements for ski hire, lift passes, getting around town, dining etc. all make this a very enjoyable vacation. Our chalet host Gemima and chef Blaise made us feel very welcome all through our stay and went out of their way to make sure we had a lovely family vacation."

Chalet Nepenthe, Val d’Isère - Percival, December 2016

"Chalet team of Rollo and Caitlin truly outstanding. Even better than last year’s team. So friendly and couldn't have done more, loved the Christmas morning dancing. So brilliant with our kids...the kids wanted to take them home!! We had a great time with them and have asked to have them looking after us again when we visit in April to Amourette. They should be very proud. Childcare outstanding as usual though didn't see facilities. Drivers great too."

Lodge Adler, St Anton - Smallwood, December 2016

"They made it very special for us with a Christmas tree, music and Santa and very festive table trimmings. The Scott Dunn people are the best! And the service is top notch! Loved the pantomime show, loved Santa's visit, the picnic basket in the car when our friends’ flight was cancelled. All the food has been amazing! They all have been great - we loved Will, Louisa, Sophie, Sally, Andrew, and all the drivers."

Chalet Nepenthe, Val d’Isère - Everitt, December 2016

"Our host and chef were wonderful to talk with and made our vacation excellent. They were present when was appropriate, but were never intrusive or absent when needed. We would definitely come again. Rollo created a Harry Potter theme day with letters to our children announcing their admission to Hogwarts and food with perfect Harry Potter connections. His efforts were above and beyond. The presence of a host and chef made the vacation relaxing for every one (and not just the children!)."

Chalet Pauline, Val d’Isère - Wain, December 2016

"Amber, Annabel and Jacob were fantastic. Jacob is one talented chef!! He coped with the dietary issues so well and the food was to an excellent standard. I'm so glad we had him as our chef!! Amber is a natural host and Annabel is an absolutely lovely lady, the kids loved her, very kind and always willing to help. They make an excellent team. We were so incredibly lucky!! They really pulled out all the stops to ensure my 7 year old had everything she needed on Xmas eve. Home made cookies for Santa and carrots for the reindeer. They even went outside with us to sparkle glitter dust so Santa knew where to come. The food on Xmas day was superb, and they all bent over backwards to ensure we had everything we needed for the entire stay. Overall the level of service is excellent and it feels like a luxury vacation."

Chalet Alice, Val d’Isère - Hirst, December 2016

"If there was a grade higher than excellent for chalet staff and chef we would have chosen it!!! Chalet manager, hosts and chef were amazing. The service is fantastic; it is a well-oiled machine - like having a hotel experience in your own home. "

Chalet Bulle de Neige, Courchevel 1850 - Grimshaw, April 2016

"The whole experience has been everything a vacation should be. Our hosts and chef were outstanding and I wish I could take them home!! it was amazing how Paul tailored our menus to what we wanted with minimum intervention. George was a calm, amusing person to have around and seemed to anticipate every possible need quietly and precisely! It was like having your very own fairy! Most importantly was that they were around but it never felt intrusive- a perfect balance."

Chalet Husky, Val d’Isère - Barry, April 2016

"Will was excellent, he developed a great rapport with everyone at all ages. Elouise was very attentive to everyone. Kai was very professional and did a great job of looking after us. Connie was also very attentive to everyone. Very professional. And of course our Chef Callum - his food was fabulous and also the dinners he prepared for the kids was nutritious and full of flavor. The overall experience was excellent - a combination of great staff, fabulous chalet and a great ski resort. "

Chalet Jupiter, Val d’Isère - Howard, April 2016

"We have had a truly first class vacation. The first time skiing with our 3 children in tow and it was made so easy and enjoyable. The best bits of our vacation were watching our 3 children ski for the first time. Skiing our first runs together as a family. Adam playing light sabers with our boys! Our son had his 3rd birthday during our stay and all of the Scott Dunn team helped mark this occasion with balloons, a cake and a card which was very special."

Lodge Bodensee, St Anton - Richardson, March 2016

"It was fantastic to have Heather hosting again, she's perfect and gave us lots of help navigating a ski area that's new to us. Maciek was also a welcoming familiar face who booked us some brilliant restaurants which made our vacation. Sarah made a shop with the kids to sell their homemade Easter cakes and milkshakes. The Scott Dunn team made their day by coming to the shop and enjoying the game. Sarah was fabulous with the kids who had the best time ever!!"

Lodge Danube, St Anton - Chilcott, March 2016

"The food was amazing, really impressed! Service was good, very attentive and professional. And all the staff were very friendly. Dinners (and canapés) were a definite highlight! Loved the hot tub too! Everyone was great, but special mention for Jamie and Zach who we saw most of - we thought they were excellent."

Chalet Le R, Courchevel 1550 - Slater, March 2016

"The chalet is gorgeous, the views are out of this world, the facilities are fantastic and are a lovely added extra to have at our disposal. The staff have been amazing, they could not have done any more than what they have to make our vacation special. Food has been delicious, the quality of the food and the selection has been amazing along with the wine selected to accompany the meals. Nick, the host has always been at hand to provide advice, help and assistance, he has provided us with some great tips on where to go and what to see, without that we would have been lost! All staff remembered what we were up to and always showed an interest in it later on, asking what we thought, etc. Overall the staff have been fantastic! "

Chalet Nepenthe, Val d’Isère - Murphy, March 2016

"Best way to describe the vacation is the kids crying on the night before we leave as they didn't want to go home! Really has been a first class experience for the whole family. Booked with Alice - extremely helpful & knowledgeable Chalet manager Tom - nothing too much trouble, everything taken care of for us, great lunches booked for us! Chef Lia & Host George - wonderful! So good with the children, helping in mornings with skis & boots, making our life so much easier! Even arranged an Easter egg hunt on our last day for the kids which they were so excited about. Food & wine brilliant! Friendly & professional - a great combination, couldn't have asked for a better chalet team. It really was a "vacation", nothing to worry about in the lead up or whilst on vacation."

Chalet Papillon, Val d’Isère - Anderson, March 2016

"Exceptional service from start to finish. As busy parents with small children Scott Dunn ensures that you actually get a chance to relax and everyone in the family has a fabulous week full of amazing memories. Everyone was super friendly and did everything they could to ensure our stay was just perfect. The food in particular was sensational and we really appreciated the effort Sergio made to accommodate our various dietary requirements yet still delivering incredible food."

Lodge Adler, St Anton - Simmons, February 2016

"From start to finish the service is the best I have experienced. Georgie, when booking, was fantastic. Chalet staff outstanding - quite simply lovely human beings. Excellent wine, loved the open fire. We all work hard and vacations are important to relax and enjoy. If you pay good money for a vacation you want it to deliver. This did - 10/10."

Chalet Alice, Val d’Isère - Gardner, February 2016

"It was a wonderful 1st experience for skiing novices, with your whole team's ability to look after us. Very much appreciated the driver’s help with equipment and extremely reassuring to have the reliable transport and equipment assistance available. Elle, Alex, Marcus and Becky are truly an asset to your business. Extremely helpful and nothing too much trouble. Overall standards, attention to detail and quality very impressive."

Chalet Amourette, Val d’Isère - Goose, February 2016

"Our travel consultant, James, was great, consistent communication and great advice The service and attention to detail are second to none. From the in-chalet ski fitting, to the interactions with all staff, it’s been one of the best experiences ever. Even the drivers were great with the children, we didn’t want for anything. From the picnic hamper on the minibus, to the delicious offerings of food every night, the menus have been incredible. The chalet was also world class and it was a shame to ever leave it. Views from the hot tub were amazing. Pip is an extraordinary chef, producing some of the most delicious food we’ve tasted, not only a great chef but a font of all knowledge on the resort, and also a fantastic rapport with our little girl. Kai has been an impeccable host, I’ll miss his voice and frequent phrase, 'can I get you anything?'"

Chalet Amourette, Val d’Isère - Skinner, February 2016

"Our chalet team were excellent. Charlotte & Pip are both wonderful and our 6 year old daughter wants to take them home. Every member of staff we met was friendly, helpful and efficient. We had most interaction with Charlotte, Pip, Huw, Hannah, Laura and Millie. They are all fantastic. The wonderful treatment by your team to our daughter - they couldn't have been kinder. She loved being allowed to help with supper preparation when she asked. The wonderful staff, service and childcare. My brother-in-law and his family were in Val and came to see us. They are so impressed they are now looking at booking a Scott Dunn vacation themselves."

Chalet Bulle de Neige, Courchevel 1850 - Robson, February 2016

"George, Paul and Zoe were all excellent. They were so friendly and helpful and nothing was too much trouble. They were all really amazing with the children. We have been so impressed with the level of service! The kids loved learning to board for the first time. Our lunch at Souvoupe was excellent - the view was amazing! This is our 5th Scott Dunn vacation - i love your chalets - everything is taken care of! Loved Courchevel, loved the chalet, loved the service."

Chalet Mathilda, Val d’Isère - Spencer, February 2016

"Chef Ed, amazing. All the staff without exception were courteous, friendly, professional and could not do enough to make our vacation perfect. Very impressed with Scott Dunn, every aspect of the vacation has exceeded our expectations. Scott Dunn definitely = service!"

Chalet Shar Pei, Val d’Isère - Ashman, February 2016

"Amazing vacation, couldn’t have asked for more. Everyone has been so friendly and helpful. Our chef (Phil) and host (Charlotte) made us feel at home straight away and have provided fantastic food and service. The childcare has been better than we could have imagined with the children loving kids club and all the different activities. Millie and Bobby-Jo in particular went out of their way to settle our children and be as flexible as we needed. Our private nanny (Holly) was exceptional, understanding our son’s needs immediately, making him comfortable straight way, which really helped make the vacation."

Chalet Husky, Val d’Isère - Pette, January 2016

"Truly special experience. Spending quality time as a family was made possible by the service team. We rarely take a break together, so to do surrounded by a service team happy to let us relax and keen to serve was a pleasure and contributed towards us taking away fond memories. Each day has been memorable and we have enjoyed the hospitality offered immensely. Getting to know the team as people has also contributed to the experience. Kai, Connie and Alex really stood out."

Ski testimonials

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What guests say

"Excellent service throughout with great attention to detail and thoughtfulness. I believe Scott Dunn does deliver more than most high-end vacation companies and will go "the extra mile".