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Ski guest testimonials

Here's what some of our guests have had to say about their stay in a Scott Dunn chalet:

Chalet Jupiter, Val d’Isère - Bray, March 2018

"As one of the children said, 'this is actually my best vacation ever!', they also said 'skiing is now my best sport!'. I don't think we had any idea exactly what was entailed in a Scott Dunn ski trip but it was THE best way for the children to embark on their first ski vacation. Not only was the chalet itself total luxury, but it was all the extras, like someone taking you to the ski shop and even more amazingly, taking you to the slopes and back every day, someone sorting your passes out for you and all the lessons.

We felt tremendously lucky with the totally delightful chalet staff who really made our vacation. All the hassle had been taken out of the trip and all there was left to do was ski! It was such a huge treat for Xavier and I as well. We were very, very lucky with the weather too, which always helps.

It was truly the most amazing week, we felt like the luckiest people in the world and will cherish the memories from what was the ultimate family vacation. Thank you, THANK YOU so much for your generosity and for the way that you all- Scott Dunn staff here in he UK as well as in Val d'Isère - always go the extra mile to help and make things easier. We have all become the biggest Scott Dunn fans and will always recommend your vacations heartily!"

Chalet Mathilda, Val d’Isère - Vosloo, January 2018

"Andrew was exceptional and maintained the perfect balance between great service and not being invasive. The experience was exceptional In terms of a family vacation. The family support is special making a hard work vacation very easy and pleasurable."

Chalet Nepenthe, Val d’Isère - Muldoon, January 2018

"Daisy was a dream chef and host. The food she prepared was excellent and it can't have been easy cooking a different meal for the children every day also. Daisy had just the right level of interaction with us. She was so friendly and approachable. The children loved her and so did we. We will judge every other host in the future against Daisy. Everything is made so easy by the team and the whole set up from arranging the ski passes and the ski equipment hire to having a driver available at all times is extremely attractive, especially when taking children skiing."

Lodge Adler, St Anton - Paton, January 2018

"Very impressed with everything Scott Dunn. My first experience and your reputation is deserved I would put two ticks against excellent if it were possible! The chalet was spotless, the staff exceptional and the food was incredible. A really exclusive trip and great value. Magic! The car service drivers - always helpful and cheerful. Our chef - the best pork belly we’ve ever tasted and the chalet staff for just about everything else that made this the best ski vacation I’ve ever been on! You delivered! On all levels! Nothing was too much trouble and everything was delivered in a professional and cheerful manner."

Chalet Artemis, St Anton - Hudson, January 2018

"April was very helpful during the transfers & sorting out all of our specific requirements. The chalet is lovely, facilities are amazing and we were really well looked after. The food was really beautiful. I was hosting clients who are used to being taken to excellent central London restaurants & they were all raving about how superb the food was. The menu was diverse yet also felt very tailored to our needs & in particular the puddings really delighted everyone, that were truly beautiful."

Chalet Alice, Val d’Isère - Young, January 2018

"The staff have been brilliant. Laura and Elizaveta in the chalet have been a joy to be around, warm, welcoming and flexible in hosting our family with small children! Laura's food has been consistently excellent all week. She made tasty and healthy food for the boys and wonderful dishes for us - her cakes are to die for! Elizaveta has been very welcoming, a true host. She is a pleasure on both a personal and professional level. She identified and remembered our individual requirements (e.g. who has tea, who drinks coffee, who mentioned on day 1 that they don't like anchovies and most touchingly, that it was our wedding anniversary on the day we left and between her and Laura made us Mexican Wedding Cookies for our afternoon tea - just another example of the lovely touches we've been pleased and lucky to experience). Zara was our youngest son's nanny. Nothing was too much trouble for her and it was so lovely to see the bond she and our son formed. She did lots of fun activities with him both in the chalet and outside, including taking him to the farm to see the animals, to the soft play center and out and about to meet other babies. We'll really miss her. Charlotte and Emma looked after our toddler at Kids' club. Emma sent us pictures every day and kept us up to date on how he was getting on. We were really pleased with how much he enjoyed his time there and have loved seeing his artwork at the end of the week."

Chalet Papillon, Val d’Isère - Waterfield, January 2018

"George is an amazing chef and his meals were superb. His cakes are legendary, we would encourage an entry into 'Bake Off', they were devoured by us all. Ellie was always so positive and nothing was too much trouble, from assisting us in the mornings, making endless teas and ensuring any question was answered. Any request was always met with a smile. Ellie also showcased a masterclass in napkin folding. We have been thoroughly looked after, very professional and an exceptional property."

Chalet Face, Val d’Isère - Lancaster, January 2018

"Meg and Nico were very friendly and exceptionally professional. They were both clearly very passionate about providing an excellent service and this made our experience all the more enjoyable. Meg's hospitality was unparalleled and we thoroughly enjoyed her company and her fantastic table decorations. The quality of Nico's food was spectacular and reflected his passion for cooking. He went out of his way to cater for our dietary requirements and I thought he struck the right balance between creativity and simplicity. The pork belly was the best I've ever had and we thoroughly enjoyed the duck breast, chicken, ribeye steak and coffee pudding in particular. Meg and Nico worked exceptional well together as a team and we couldn't possibly fault their service. 10/10. The reliability of the Scott Dunn experience has made every ski vacation we have had over the past few years a special occasion for my family. "

Chalet Husky, Val d’Isère - Hetherington, December 2017

"Staff were exceptional - nothing was too much trouble. Impressed we were helped with our skis to the run to join the ski school from Nepenthe. Feels like a vacation. Come back rested. Everyone's needs are taken care of. Parents can rest or get on with skiing and children can enjoy what they enjoy with a good balance of time spent together as a family. All the hassle of ski vacation is taken care of - duty driver, chef and nannying help with skis excellent transfer etc."

Chalet Marie, Val d’Isère - Messman, December 2017

"All the staff were amazing and extremely pleasant, really first class. The nanny Jodie had a really positive attitude, Gina the chalet host super helpful, nothing was too much trouble and chef Aaron cooked amazing food."

Chalet Amourette, Val d’Isère - Mickel, April 2017

"All the drivers were so lovely and helpful. The nannies were all brilliant - they do so many fun activities with the kids - such varied and exciting days for them. Chalet Amourette can't be beaten! Great set up for families. Hot tub was fab. Brilliant vacation - the staff think of everything!"

Chalet Face, Val d’Isère - Luckham, April 2017

"We've traveled the world and can say without hesitation that Blaise and Pheobe are without doubt the most amazing hosts we have ever experienced. Food to a Michelin standard. Creativity and attention to detail outstanding. Hosting on par with London 5 star."

Chalet Jupiter, Val d’Isère - Howard, April 2017

"The Scott Dunn staff have yet again been superb. We could not fault any of them in any way. Nothing is too much trouble and they have usually had the same thought as you but ten minutes earlier! Overall our vacation has yet again been exactly that, a vacation. A true break from all the day to day tasks involved in having three small children. Yet we have spent lots of quality time with them and had lots of laughs and giggles."

Lodge Christoph, St Anton - Everett, April 2017

"All staff went above and beyond their duties to make us feel at home. We are sad to leave, feel like part of the Scott Dunn family! We will treasure some very fond memories. Annette was the most fantastic nanny we could wish for, we had total confidence in her which allowed us to relax and enjoy our time on the slopes. Scott Dunn is convenient, welcoming, indulgent, fun, comfortable, quality and everything you need from a vacation tailored to ones needs. Couldn't recommend more."

Chalet Le R, Courchevel 1550 - Sanger, April 2017

"Both Harry and TJ were superb throughout, going above and beyond what we expected of them. They looked after us really well, were great with our kids and did everything to make our stay as relaxing and fun as possible. Our boys loved their Easter Eggs! We loved Harry's G&Ts after a long day skiing, and TJ's ability to make amazing desserts without the use of gluten or chocolate! Friendly staff, great accommodation and food."

Chalet Jupiter, Val d’Isère - Lee, April 2017

"We had an amazing time. Val d'Isère is always great, but the chalet and experience really enhanced it all for us! The staff were exemplary. Jazzy and Rose, our chef and host really made a positive difference to our experience. Obviously, everyone expects great service with Scott Dunn, but they went over and above what we were expecting. We will be back again next year and would love to have them again!"

Chalet Jupiter, Val d’Isère - Morelli, March 2017

"Jazzi was extremely accommodating to our gluten free allergies and dairy free diets. She went above and beyond for our needs and everyone was very satisfied with all meals. Rose was an unbelievable host and provided great service. She kept the chalet perfectly clean and us very well taken of. Both of them together made our stay truly enjoyable and made our vacation extra special. They were one of the highlights of our vacation. Emily was great in making all of our lunch reservations and coordinating our plans."

Chalet Face, Val d’Isère - Franks, March 2017

"Our chef, Blaise, was superb. Not only was the food absolutely spectacular, but he looked after my 7 year old son in the kitchen (who wants to be a chef one day) so kindly and really made it the vacation of a lifetime for him. Phoebe was equally patient and lovely and looked after Arlo and all our children. She also made brilliant G&Ts which we will really miss back in London!"

Chalet Nepenthe, Val d’Isère - Rubie, March 2017

"We all agree that we have had our best ski vacation ever - even after years of coming to Val - and with Scott Dunn. Everything and everyone were wonderful and nothing was too much trouble (dealing with lost and forgotten ski passes, dropping children's skis back at the chalet and just being very flexible and charming all the time). And the quality of the childcare is worth its weight in gold - having total confidence not only in the children's safety but knowing they are having the most wonderful time."

Lodge Adler, St Anton - Milano, March 2017

"St Anton/Lech is fantastic skiing, the food was amazing and there were great things outside of skiing for the kids. We loved coming home from skiing the first day in a foreign country with four kids, jet-lagged, peeling off our ski clothes, sitting in the hot tub while dinner was being made - heaven! Having English speaking staff was extremely helpful and important to our experience. To have restaurant recommendations, activity recommendations and logistics taken care of for us made it one of our best vacations ever! The staff were exemplary! From the concierge, to the driver, to the chef and helpers at the chalet, they were amazing. We would highly, highly recommend!"

Chalet Le R, Courchevel 1550 - Bell, March 2017

"The chalet team were brilliant. They became part of the family and it was much more fun with them around. They accommodated all our dietary requirements and endless requests with a smile, nothing was too much trouble. Lewis is the best chef we have ever had on a SD vacation. Harry and Caroline were such hard-working and yet friendly and fun too, amazing with the kids, always going the extra mile. Such a brilliant team."

Chalet Artemis, St Anton - Monro-Davies Party, February 2017

"All the staff are great. Chefs are amazing, we all feel very lucky to have this wonderful vacation. Excellent and friendly staff. The chalet is amazing. The rooms are comfortable. The pool area is amazing for kids. The decor is warm and comforting and the food is always a special treat."

Chalet Pauline, Val d’Isère - Selkirk, February 2017

"The manager Becky was fantastic - friendly and could not have been more helpful - really impressed. Phil was a fantastic chef - food perfectly planned and cooked. Annabel was great and looked after us really well, drivers were fab too! Everyone was great and the standard is very high - would employ any of Scott Dunn people that we met! Becky did a great job of booking us last minute lunches. We used to do quite a few Scott Dunn trips when we had little children - we weren’t sure how it would work out many years later with teenagers and young adults but it was fantastic and a great way to celebrate my husband’s 60th birthday!"

Chalet Husky, Val d’Isère - Alotaiba, February 2017

"We had an absolutely phenomenal stay at Husky with very little bad feedback to report, the staff catered to our every need and the food gets a big thumps up. Each and every day the house was cleaned behind the scenes without any effort and big smiles. Great communication between the staff and ourselves in regards to food again and just general day to day tasks such as pick ups, drop offs, getting SIM cards, etc. Bring a bag and yourself, the rest if history – best way to enjoy a proper ski vacation!"

Chalet Mathilda, Val d’Isère - O’Connor, February 2017

"The whole vacation was excellent. First class service from all the staff we encountered. The food prepared by our Chef, Dave, was faultless. The driver service was great, a real highlight of the vacation. Our stay in Val couldn't have been better, thank you! The food, the service and the whole experience was a level above anything we've had on vacation before, 10/10."

Chalet Nepenthe, Val d’Isère - Price, February 2017

"It was great to get bespoke chalet service in a private family chalet for 5. True luxury. Becky, the resort manager was a great source of local knowledge, and her willingness to help out and go the extra mile when I suffered a minor injury was a godsend. India our chalet host was lovely and efficient. Paul, our chef, was incredibly flexible and willing to do anything to adapt to the children's preferences. He cooked gluten free all week, bought special sprinkles for the cakes, and was cheerfully thoughtful and proactive about remembering all the family's quirks. All the staff were incredibly helpful and made us feel as if nothing as too much trouble. Although our chalet was a little out of the town center the on-tap drivers and ski-out location made this a negligible issue. We loved being able to just hang out as a family without the constraints of needing to dress up for hotel dining but with the excellent quality of food and service nevertheless. "

Chalet Pauline, Val d’Isère - Dance, February 2017

"Excellent throughout, we have organized our own ski weekends for 15 years but from now on we will use the Scott Dunn weekend service (and tell our other friends about it) . Great massage in the chalet - excellent value. Very simple and easy way to ski a weekend, we have organized ourselves ski weekends for 15 years and often go 2 or 3 weekends a year to same place , this makes it very easy so we will be back."

Chalet Nepenthe, Val d’Isère - Butler, February 2017

"Amazing vacation, our four year old had an amazing time in the kids club, and we parents were looked after by Rollo and the rest of the team. Couldn't be better. The drivers were fantastic - always contactable and always happy to help. Charlotte and Laura looked after our four year old, she was very happy and had an amazing time. Michelle was very helpful, visiting us daily, and made a huge effort organising dog sledging, restaurant reservations, spa day, printing and scanning documents, and many other requests. Scott Dunn is the best for families and children."

Chalet Alice, Val d’Isère - Boyle, February 2017

"The drivers have been wonderful, great fun and extremely helpful. Pip (nanny) really allowed my husband and I enjoy our vacation, she was extremely professional and our daughter felt very comfortable. Childcare has been exceptional and allowed my husband and I to ski - I would highly recommend Scott Dunn for family vacations. The whole vacation has been wonderful."

Chalet Chinchilla, Courchevel 1850 - Williams, February 2017

"A huge thank you to Dom, Flo and Rose who have all been fantastic and have made our vacation. Rose is a wonderful nanny, Dom is an exceptional chef and Flo is a fantastic host. Loved the champagne before the open fire with Dom's canapés."

Ski testimonials

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