When you stay in one of our Scott Dunn-staffed ski chalets, we're confident you'll experience the finest service each step of the way. In addition, guests staying in any of the handpicked ski hotels in our chalet resorts (Val d’Isère, Courchevel 1850, St Anton and Zermatt) can also enjoy the services provided by our resort managers, private nannies and professional drivers (except in Zermatt which is car-free).
At Scott Dunn we have an unusually high staff:guest ratio, averaging one member of staff to every two guests. In many ways, this is the secret of our success - and why our guests return year after year to enjoy the kind of service they are hard-pressed to find anywhere else.
Our ski chalet hosts
We receive many letters each winter from guests praising their chalet hosts, who are there to welcome you to the mountains, help with any special requests, and make your stay as comfortable and enjoyable as possible. But because our ethos is to provide impeccable yet understated service, you can feel happy that whilst your every need is met, it's with quiet discretion, allowing you to enjoy an intimate and private holiday.
Our ski chalet chefs
As well as being highly experienced cooks, our chefs are also friendly, resourceful and adaptable. Our well-established training programme equips them with everything they need to successfully run a ski chalet, and tailor their gourmet menus to the party, using the finest local ingredients. To see what a few of our chefs have to say, and browse sample menus, visit Fine food.
Our resort managers
Available to both chalet and hotel guests in our four core resorts, our resort managers play a vital role in ensuring that your holiday lives up to our high standards. Managers will collect you from the airport, arrange and deliver your ski passes, and visit you at your chalet or hotel every day. They can also organise restaurant, activity reservations and additional babysitting. Nothing is too much trouble.
Our private nannies
We offer a private nanny service to both chalet and hotel guests in Val d’Isère, Courchevel 1850, St Anton and Zermatt. Confident and outgoing, all our nannies are chosen for their professionalism and recognised childcare UK qualifications, as well as their positive personalities and passion for the job. For more details on our childcare services, visit Childcare.
We provide a Scott Dunn driver service in Val d’Isère, Courchevel 1850, St Anton. Our professional drivers are available to take you to the slopes, collect you, and help you with your skis along the way. The service runs from 8am to 8pm, Monday to Saturday, and is booked in 15 minute slots. In Val d’Isère, this service is limited for guests staying at Chalet Eagle’s Nest and Chalet Nepenthe.