Childcare testimonials

Childcare testimonials

Here's what some of our guests have had to say about their experience of Scott Dunn Explorers clubs.

Shanti Maurice, Indian Ocean - Rowe Family, October 2019

"A beautiful location, lovely spacious room and wonderful facilities.

The kids club was really incredible - Lydia (our daughter) received first rate care and had a huge smile on her face every time she arrived and every time we picked her up. The food was perfect - they provided whatever we asked for and gave Lydia such a wonderful experience. She went swimming, painted, and played every day. It was really wonderful for us to be able to relax and enjoy our vacation knowing she was being well looked after. The girls really were so kind, helpful and great with her. Our babysitter Sharonne was also wonderful, looking after Lydia in the evenings so that we could go out and enjoy dinner."

Costa Navarino, Greece - Ames Family, September 2019

"A great vacation, lovely resort which was really toddler friendly. The kids club was great, Jack really loved all the staff and toys, it was great for him to have a break from the beach and pool. Anna went the extra mile finding the right vacation and Anna and Steph made him welcome at kids club. Thank you."

Daios Cove, Crete - Brazier Family, September 2019

"Beth in the Kids Club was fantastic absolutely superb and thanks to her, Max (18 months old) has had the best possible introduction to nursery in the sense that for the first time ever, he was left completely alone. Up till now there has always been either Mummy or our nanny with him in classes and at activities. So, to be left alone with strangers, in an alien environment, with others he’s never met/barely knows was a big ask and Beth looked after him so well and has made the whole concept really comforting and fun for him. It was wonderful to see his progress and his confidence grow throughout the week and reassuring to have Beth caring for Max with such calmness, patience, sensitivity and fondness. Beth, Grace & Amy were all so welcoming and accommodating, the varied and inventive themes for the kids each day in the club was impressive and provided great stimulation and opportunities for learning and fun. The club was always beautifully clean, tidy and safe; and the large, shady outdoor area a real bonus."

Pine Cliffs, Portugal - Rigby Family, September 2019

"We had a really wonderful vacation - the whole thing was very easy thanks to your help with booking and the great service we had from the resort and the Scott Dunn staff there. I wouldn’t have believed it was possible to have such a relaxing vacation with a two-and-a-half-year-old, but she loved Explorers Club, so we got to have a real break. She had never been to a vacation kids club before, so I wasn’t expecting her to like it, but when we picked her up after lunch and asked if she wanted to go to the pool or the beach she just pointed back inside!

The Residences were ideal for us - lots of space, very close to the family friendly buffet restaurant, and a lovely pool. The building we were in, number 3 was ideal too as it was close to the restaurant and pool. I had thought the Residences might feel too far from the center of the resort, but it wasn’t a long walk and we enjoyed feeling a bit more secluded. The resort itself is gorgeous - I remember saying on our first day that it was exactly as beautiful as the photos.

We have recommended the resort and Scott Dunn to friends already and will certainly be back."

Eagles Palace, Greece - Thorpe Family, August 2019

"The fact we came back again speaks for itself, in fact the children are already asking us to book again for next year! In my 10-year-old son's words, 'the staff at Eagles Villas do everything they can to make sure you have the best vacation ever'. All the little extras are taken care of... transfers, reservations, kids clubs, and Elena (guest relations manager) was always at end of phone to answer any questions, make any bookings or recommendations whilst we were there. Very well taken care of."

Sun Gardens, Croatia - Macleod Family, August 2019

"Fabulous resort site excellent facilities and enhanced by the proximity to Dubrovnik and beauty of the surrounding area and Elphite Islands. As parents of a child with Downs Syndrome we are particularly attuned to the childcare provision and the service provided by the Scott Dunn team at Sun Gardens has been exceptional. Erin has been supported nurtured and challenged to take part in a wider range of activities and water sports. She has had an amazing time which has in turn enhanced our vacation enjoyment. A big thank you to the entire team and a special mention to Georgia for her personal attention."

Costa Navarino, Greece - Marshall Family, August 2019

"Our kids loved all the Pioneers team and wanted to come back every day. We were particularly impressed with Alan, Emily, Pete rand Gabs - all really friendly and genuinely interested in the kids and such good fun for them to be with this week. Great experiences and activities for Pioneers and Crew too."

Sun Gardens, Croatia - Wright Family, August 2019

"Anne who is the Scott Dunn rep at Sun Gardens was incredible and went above and beyond any rep we have had before. Her service was First Class. The kids team were equally incredible, again never had service like we received there. The whole set up from Scott Dunn should be replicated as it is in Sun Gardens. We have never been treated as we were there - amazing staff."

Eagles Palace, Greece - Guernsey Family, July 2019

"Alice was wonderful all the way through the booking and Eagles Palace was even better than expected. A beautiful location and lovely hotel that felt fresh and contemporary but still warm and friendly. It really didn't feel like a 'resort' and certainly had the family touch still. The gentleman who picked us up couldn't have been nicer or more helpful, especially with the kids and when it was so late.

Eleni was excellent. So helpful, nothing was too much trouble. She was incredibly efficient and communicating through WhatsApp made organising everything so straight forward. She was a wonderful asset to Scott Dunn. The Kids Club was wonderful! So much fun, the kids loved it and everyone that worked there were lovely. Katrin was fantastic and made us feel really comfortable leaving the children both at Kids Club and with her when she babysat. It was lovely that we always had the same person to babysit as well."

Pine Cliffs, Portugal - Keiffer Family, July 2019

"Really appreciated the support of Shanelle, particularly in settling my daughter Josephine as it was the first time she had been left in any kind of kids club nursery and Shanelle filled us with confidence and definitely won Josephine over which is no mean feat! It meant a few hours of relaxation for those days which was so appreciated. Love your kids clubs!"

Sun Gardens, Croatia - Ross-Taylor Family, June 2019

"Anne was a fabulous help throughout our stay and nothing was to much trouble. Alisha and her team at the Kids Club were incredible with Eliza and Isabella- they hadn't been left with strangers before and they both had a ball.  The residences worked brilliantly as a family."

Pine Cliffs, Portugal - Lipman Family, June 2019

"Scott Dunn nursery staff have yet again excelled themselves and delivered a first-class service. Both our children settled in quickly and loved every minute. The activities have been carefully planned and have been executed with care and creativity. The staff are truly amazing!"

Daios Cove, Crete - Cousins Family, May 2019

"It's the second time that we've been to Daios Cove. It's just fantastic for families. The Residents Club is a big plus; it means that you totally relax and don't think twice about having a glass of wine at 11am. The SD childcare is first class - all the staff were fantastic, and the facilities are amazing. Our youngest son needed medical attention when we got to the hotel. The manager accompanied us to the doctor and made sure that we were looked after. Just fantastic service and made you feel reassured and looked after.

It's just such an 'easy' vacation. Not that many vacations are hard work .... but everything is set up for families. The premium sea view suites are well configured for a family of 4. The SD childcare is the biggest positive. 10am to 6pm means that you really get to relax during the day. The children loved all the activities. We trusted all the staff 100%."

Anassa, Cyprus - MacDonald-Brown Family, May 2019

"We had such a lovely time at Anassa and would readily recommend it to others. It is a fabulous place and will hopefully be returning in the future!

The kids club at Anassa was unlike any other we have experienced before. The staff were amazing and genuinely loved children, which we have found is rarely the case at other hotels where they tend to bung the kids in front of the TV to make their lives easier. They were so inventive with games and activities, so our children actually wanted to go. We got a much-needed break which was a first for us on vacation!"

Daios Cove, Crete - Staton-Jackson Family, May 2019

"The vacation has been absolutely fantastic from start to finish. I’d say it exceeded our expectations! The service, kids club and residents club option have been especially good. Thank you!

Couldn’t fault any of the staff (Scott Dunn and Hotel). Nothing is ever too much. Top quality service. Professional, friendly and relaxed. Everyone in the kids club and who babysat (Grace & Amy) for us especially good. Amazing views, service and accommodation. Really like the beach club and the pool area. Greek Taverna best food. Loved the residents club and everything included. Had a wonderful time!"

Almyra, Cyprus - Walmsley Family, April 2019

"The very best childcare we have ever experienced with Scott Dunn. Rose, Erika and Sheila were brilliant. As expected lots of activities for the children in the day (Pottery, Swimming, Bowling, Face Painting etc.) and amazing additional opportunities in the evenings with coloring tables, children's disco's and films. This hotel really is focused on ensuring the children are very well looked after, I really couldn't fault them."

Anassa, Cyprus - Cotte Family, April 2019

"The childcare is what really sets The Anassa apart and what drives us to continue to book with Scott Dunn each year. The service is superb and this year the Kids Club even opened for an extra day on the Wednesday before Easter so we were able to purchase additional time for our son to take part in all the brilliant activities. He never wants to leave!

Every day at The Anassa is blissful - waking up to the sight of the warm blue sea from our suite was a daily pleasure. Scott Dunn really think about how to make luxury vacations family-friendly so that both children and their parents can have a restful and enjoyable break. The Anassa is amongst the best hotels we have ever stayed in and suits our family perfectly. Our son tells us he would like to live at the hotel!"

Childcare for the under 4s

Call us on 858 523 9000 to start planning your family vacation