Charlotte Smith

Chichester Office

My passion for travel began when I was taken to many different destinations as a child. This wanderlust has only increased with age and I now love visiting new places and am constantly asking myself "What is next on the list?"

After joining Scott Dunn, I spent four years specialising in the Mediterranean and skiing in Europe and in the States. I have been involved with getting a lot of new places in the USA and Canada on the Scott Dunn map and all of our guests seem to love and enjoy the longer adventures over there. After focussing on ski & sun and tailor-made holidays over there I am now fully focused on the wonders that a USA or Canada holiday can bring. The level of service over there is always on point and they never fail to deliver. I love putting together different itineraries for our guests and hearing all of their wonderful stories afterwards.

My blogs

Getting to know Nantucket
Making your own Italian pasta in Tuscany
Courchevel…the new “hang-out” for family ski holidays

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What my guests have said

"Charlotte Austin was very helpful in suggesting Whistler as a destination and Four Seasons as a hotel to stay in. She knew we had previously stayed at the Portetta in Courchevel so was well aware of our hopes and expectations. All the details were seamless and all lessons, passes, ski hire and transfers were all perfectly organised . It really helps when a consultant has been to the resort themselves and is able to make recommendations."

"When booking the holiday Charlotte always came back immediately and once booked, I asked a lot of pre-holiday questions and she was excellent in coming back to me."

Travel nuggets

  • Always take some comfortable clothes for a long flight for yourselves and the children

  • If you go to Val d’Isere make sure you head to La Folie Douce, which is above La Daille serving excellent food and then a great dance après scene from 3pm.

  • If you want to head over to Alcatraz, make sure you let us know and we can book it in advance for you.

  • On long plane journeys always pack a moisturiser to keep you refreshed, it will always make your destination a little bit better if you feel more awake.

  • We will always check the sporting events going on in the city you are visiting so you can experience the true USA city break.

My hot picks

Daios Cove, Crete, Greece

A 5* private hotel in its own cove, great for young families and excellent restaurants.

Hotel Kristiania, Lech, Austria

A quirky boutique hotel just a few minutes from the centre of resort. Definitely try the food served here, it’s superb.

Rosewood Hotel Georgia, Vancouver, British Columbia, Canada

An incredible hotel in a prime location which suits pretty much everyone!

The Landing Resort & Spa, Heavenly, Lake Tahoe

A beautifully romantic hotel set right on the beach of the Lake so you can enjoy lots of activities in the day and then come back down to relax in the Jimmy’s bar.

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